1.3.2. WORKING METHODOLOGY The NPM worked extensively for reviewing and updating working methodology. To that end, several meetings and events were held, new monitoring instruments were prepared and members of the Special Preventive Group were trained. On January 25, meeting was held in Gudauri, where newly elected members of the Special Preventive Group were provided with the information on terms and conditions, also on challenges and possible solutions. On May 10-11, working meeting for drafting guidelines for monitoring mental health institutions was held in Batumi. Representative of the Council of Europe office in Georgia, staffers from the Ombudsman’s Office and members of the Special Preventive Group took part in this meeting. On July 9-10, working meeting was held in the Ombudsman’s office with the participation of representatives of the Special Preventive Group, Gender Equality and other departments. The meeting aimed at enhancement of monitoring instruments for the women’s penitentiary establishment. Throughout the reporting period, the Statute of the Special Preventive Group was drafted. Also, manual on monitoring penitentiary establishments has been updated, namely instruction on studying ill-treatment, access to medical care and suicide prevention has been added to the existing monitoring instrument. Guidelines for monitoring mental health institutions were also prepared during the reporting period. Moreover, for the drafting of report on request/complaint in the penitentiary system, specific research methodology was adopted, which was intended for analysis of normative base and domestic practice in light of international standards applicable for the procedures of complaints/requests submission. 1.3.3. STAFF TRAINING On May 15, 2015 training on the state of rights of asylum seekers and refugees in the places of deprivation of liberty and on Georgian borders was held for the staff of the Ombudsman’s Office in the UN Association - Georgia. The training was conducted under the UN High Commissioner of Refugees (UNHCR). Participants discussed UNHCR guidelines for the monitoring of state of rights of asylum seekers and refugees in the places of deprivation of liberty. Staffers from the Prevention and Monitoring Department shared their experience regarding monitoring of joint return operation of migrants, which was carried out for the first time in 2014. NATIONAL PREVENTIVE MECHANISM (NPM), 2015 13