We proposed to PS Šentjernej that the book of complaints and commendations be put in a visible place
(e.g. in the hallway in front of the office of the duty officer) and that senior officers regularly review it.
The MNZ responded that the book of complaints and commendations had been put in a visible place in
the office of the duty police officer. The only entry in the book was reviewed, and the management of PS
was informed of the need to sign their names when reviewing entries.
Furthermore, we proposed that PS Šentjernej install a suitable collection box for anonymous complaints
and commendations at the entrance to the station.
The MNZ replied that the collection box for anonymous complaints and commendations had been
installed accordingly, since they had no experience with other state authorities that such collection
boxes were installed on the exterior walls of buildings.
We proposed that PS Šentjur pri Celju install a suitable collection box for anonymous complaints and
commendations at the entrance to the station.
The MNZ responded that a suitable collection box would be installed.
We proposed to PS Škofja Loka that the brochure or a poster on the rights of detainees, which will be
harmonised with the latest amendments to the ZKP, be placed in the room for receiving detainees.
The MNZ replied that a poster with universal rights had been placed in the room for receiving detainees.
Until the drafting of the brochure, persons deprived of their liberty as per the ZKP would receive a printed
notification on the rights harmonised with the latest amendments to the ZKP. The aforementioned was
also the reason that no such poster or brochure had been in the interview room.
We proposed to PS Škofja Loka that the collection box for anonymous complaints and commendations
be put in a different place where it would be accessible to everyone coming to the station (e.g. at the
entrance to PS) and be marked accordingly with the label, ‘Anonymous submission of complaints and
commendations’.
The MNZ replied that the collection box had been marked accordingly and installed in the entrance hall
of the station.
We proposed that PS Tolmin install the collection box for anonymous complaints and commendations
at the entrance to the station, which would give more anonymity to persons who wish to submit their
complaints and commendations.
The MNZ replied that the collection box had been installed at the entrance to the station on 29 July 2016.
We proposed that PS Tržič equip the interview room with MNZ brochure on the rights of detainees.
The MNZ replied that the MNZ brochure on the rights of detainees had been placed in the relevant room.
Furthermore, we proposed to PS Vrhnika that the book of complaints and commendations be put in a
place that is easily accessible to clients (perhaps on the shelf in front of the glass partition of the duty
police officer).
The MNZ replied that the book of complaints and commendations was in a visible place and that the
duty officer enabled clients to write in the book at their request.
IMPLEMENTATION OF THE DUTIES AND POWERS OF THE NPM IN 2016
NATIONAL PREVENTIVE MECHANISM UNDER THE OPTIONAL PROTOCOL TO THE UN CONVENTION AGAINST TORTURE AND OTHER CRUEL, INHUMAN OR DEGRADING TREATMENT OR PUNISHMENT
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