Ensure that the results of interviews regarding asylum are given in a humane manner. Detainees should be informed of interview outcomes individually and privately, and the appeal procedure should be explained. · 1. The refusal of asylum status should not be notified to all detainees at the same time. Staggering such bad news may mitigate the upheaval caused at the Centre when all the detainees are given the result of a refusal on the same day. The Board welcomes the plan to employ social workers to do this task and to help detainees whenever it is needed. 2. 3. The Board recommends the provision of better telephone arrangements to enable detainees to contact their family members abroad. 4· The Board would also like to see the setting up of a computer room, equipped with a number of computers and monitored by detention staff. This would also satisfy the needs of certain detainees who are highly educated and who would appreciate spending time doing something more worthwhile. 5· Issue a public tender for proper meals to be se1ved to detained persons at regular times throughout the day. 6. Respect the dignity and improve the privacy of detainees by installing cubicles or other separators between beds. Currently, detainees use a blanket to segregate their bed area from that of others which, besides making the place look very shabby, leaves detainees with only one blanket to cover themselves at night. 7· The persons in detention should be encouraged to use the linen bed sheets which are issued to all persons at the Centre, and to wash them regularly at the washing machine service which is available. 8. Provide storage for personal belongings so that shoes and other personal items are not stored on trunking. The Board is informed that a number of steel lockers for the storage of personal items will be provided in the near future. 9· Provide adequate clothes drying facilities. Hanging clothes on mattresses in a yard and/or against windows makes the place look ve1y shabby. 10. Installation of an alarm system through which detained persons can alert the detention personnel on duty in the event of an emergency. 10

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