professional understanding of information management as well as of the need for more
transparency in order to increase dialogue with the public.
The Department emphasised the role of media in modern communication and stressed the
importance that the Kp and other public safety agencies can deal with media professionally.
Relevant knowledge was delivered in a series of information management and media relation
workshops as well as in awareness and crisis management training throughout 2010.
In 2010, the Department also delivered training on “Media and Terrorism” that aimed at
exploring the role of the media in combating terrorism. The importance of an institutional
media strategy was emphasised for addressing media as well as the fact that the media are
critically important in awareness rising in the fight against crime in general.
The Department, as a proactive participant at the development of the security and public
safety sector in Kosovo/UNMIK, together with the Kp, developed and implemented a traffic
safety awareness campaign “Life is Priceless”. The aim of the campaign was to promote
traffic safety and compliance with traffic rules with the goal of creating a safer environment
and to reduce the number of accidents. Around 300,000 leaflets with traffic safety messages
in the Albanian, Serbian, Turkish, and English languages were given to drivers and
pedestrians. Key messages were placed on more then 40 billboards on main roads
throughout Kosovo/UNMIK. More then 10 television and radio stations, including the Kosovo
Public Service Broadcaster and several Kosovo-Serb stations, broadcasted the campaign
spots for two months in the Albanian and Serbian languages. According to data provided by
the Kp, the number of traffic accidents during the campaign was reduced by 15% compared
to the same period of the previous year. The most significant output was a 28% decrease of
fatal accidents.
The Department, in co-operation with the Kp, facilitated a safety awareness activity during
the “Play for All” kids’ festival. Police officers and fire fighters gave children and their families
the opportunity to get familiar with their work by taking part in role playing exercises. The
Department utilized the event to introduce the public safety campaign brochures to the
children and their parents and to distribute leaflets published by the Department. These
leaflets supported other public safety campaigns such as the traffic safety campaign
“Security Signifies Life”, the emergency campaign “What to do in Case of Emergency”, the
fire protection education project “Fire is Dangerous” and the project “Children and Dogs”. As
part of the interaction with the children, a drawing contest was also organized by the
Department’s staff with the theme “What does safety mean to you?”
In order to promote the institution of Local Public Safety Committees (LPSC) and their role in
communities, as well as, to attract new members for existing LPSCs and to create new ones,
the Department organized a Kosovo-wide public awareness campaign. More than 160,000
leaflets in the Albanian, Serbian, Turkish, Roma, and English languages with basic
information on LPSCs were printed, and, in co-operation with the Kp and several NGOs,
distributed throughout Kosovo/UNMIK. Information promoting LPSCs was also distributed
through TV and radio spots and messages in newspapers and billboards.
Community Policing
In 2010, the Department continued to actively promote community-oriented policing as a
crime reduction and crime prevention tool, ensuring equal opportunities for all communities to
address and jointly with the police, solve various issues of security and public safety.
The Department continued its capacity building programme for Local Public Safety
Committees (LPSCs). These are community safety forums established with the purpose to
allow local communities (primarily non-majority) to have more influence on the way that they
are policed. In addition, seven LPSCs were established and trained in 2010, bringing the
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