INSTITUTION OF THE HUMAN RIGHTS OMBUDSMAN OF BOSNIA AND HERZEGOVINA recommendations addressed to the competent authorities, and this report was presented to the public. This Report has contributed to the protection of the rights of the child so that the executive and legislative authorities can seriously consider the introduction of an explicit ban on physical punishment of children where it has not been done so far. Based on the complaints lodged by the citizens, it can be stated that a large number of complaints in 2019 relate to the protection of the rights of the child in court and administrative proceedings, where the most frequent threats to the rights of children are related to the so-called conflict divorces. Institutions most often complained of include social welfare centers, courts and prosecutors' offices, educational institutions, health care and other institutions which the complainants consider responsible for the violations of the children's rights they allege to be committed in their cases. Ombudspersons welcome all legal solutions leading to the improvement of quality and accessibility of health care for all children, while continuing to point to the obligation under the UN Convention on the Rights of the Child to establish the unconditional health care for all children up to the age of 18. Poverty and difficult financial situation in Bosnia and Herzegovina is particularly hard for children, especially given the globalization trends, crisis in family relations and changed system of values. Special attention should be paid to the single parents and the rights of their children, and serious analyzes and realistic assessments should be made to this end in order to establish and operate alimony funds. Positive developments are visible in Bosnia and Herzegovina, particularly in adoption of strategic documents related to the protection and enjoyment of the rights of persons with disabilities.16 However, the recommendations of the international bodies show that it is necessary to work continuously on public awareness raising, i.e. the promotion and protection of the rights of persons with disabilities. A total of 48 cases were registered with the Department for the Monitoring of Implementation of the Rights of Persons with Disabilities in 2019. The majority of cases in this field relate to the challenges in exercising the rights of these persons in the field of social and health care, then the rights related to pension and disability insurance, the right to education, employment, placement in social welfare institutions, as well as the issue of accessibility of public transport. There are also some complaints in which citizens repeatedly express their dissatisfaction with the work of the Medical Forensic Institute of the Federation of Bosnia and Herzegovina. Ombudspersons are continuously involved in monitoring the situation in institutions for accommodation of persons with intellectual and mental disabilities, and in 2019 their additional engagement related to the situation in the Institute for the Care of Mentally Disabled Persons Pazarić. Ombudspersons point out to the fact that 2019 marked ten years since the adoption of the Law on the Prohibition of Discrimination in Bosnia and Herzegovina which granted the Ombudsman Institution the status of a central institution responsible for the protection from discrimination. The 16 The Federation of Bosnia and Herzegovina has adopted the 2016 - 2021 Strategy for Improvement of the Rights and Status of Persons with Disabilities in the Federation of Bosnia and Herzegovina. Also, Republika Srpska has adopted the 2017 - 2026 Strategy for the Advancement of Social Status of Persons with Disabilities in Republika Srpska. 12