INSTITUTION OF THE HUMAN RIGHTS OMBUDSMAN OF BOSNIA AND HERZEGOVINA 4.4. Inspections Inspection surveillance is crucial in the implementation of the whole set of regulations forming the basis for the protection of the rights of natural and legal persons. Through inspection surveillance, the authorities monitor the implementation of the regulations, eliminate possible violations and sanction those responsible. Without inspection, there is no certainty of compliance which would render any discussion good administration impossible, as well as the rule of law and the protection of the rights of the individual. Therefore, it is extremely important that the inspection services act in an efficient, timely manner and in accordance with positive legal regulations. Inspection is an effective mechanism that enables the administration to ensure compliance with legal provisions, as well as the implementation of administrative acts adopted to protect and support the public or private interests. Having in mind the number of complaints related to the inspections in 2018 72, in 2019 Ombudspersons initiated preparation of their special report titled ''Special Report on the Role of Inspections in the Human Rights Protection in Bosnia and Herzegovina,'' which will encompass of the inspection bodies at the levels of Bosnia and Herzegovina, Republika Srpska and the Federation of Bosnia and Herzegovina, as well as Brčko District of Bosnia and Herzegovina, and ten cantons, towns and municipalities. In 2019 the Ombudsman received 80 complaints and issued three recommendations related to inspections. Citizens complained about failure to act upon reports, non-enforcement of the made decisions or claims of not having the power. Ombudspersons warn that the untimely and ineffective work of inspection bodies can produce lasting consequences not only in terms of violation of the right to legal protection but also violation of property rights of citizens. An example of that is failure to act on reports of illegal construction of residential and commercial buildings. When no action is taken in due course, it happens that construction works be finished and the process of legalization initiated. Such procedure may last for several years due to the weakness of the administrative apparatus, but regardless of the outcome, the principle of legality and efficiency in the work of the administrative body was put in question. Example: 73 The Ombudsman received a complaint in which the respondent party is the Inspections Administration of the Canton 10. The complainant alleges that he filed a request for inspection surveillance to be carried out in the Public Company „LI ČISTOĆA“ d.o.o. Livno, so he wishes the Ombudsman to follow up the proceedings on this request for the protection of the rights to decision making in a reasonable time frame. On the Ombudsman's inquiry the Inspection replied that the misdemeanor proceedings and misdemeanor order was issued against the employer and the responsible person in the mentioned Company and the complainant was informed about it. In this way the case was resolved positively. 72 In 2018 the Ombudsman processed 60 complaints–cases in which the inspections were alleged to be responsible for human rights violations 73 Ž-LI-05-46/19 28