INSTITUTION OF THE HUMAN RIGHTS OMBUDSMAN OF BOSNIA AND HERZEGOVINA to monitor implementation of adopted principles in appointment procedures and adopt measures for cancellation of appointment related decisions etc. The institution is organized according to territorial and functional principle. The Central Office of the Institution is in Banja Luka, with regional offices located in Sarajevo, Mostar and Brčko, with the Field Office in Livno. The Ombudsman is organizing office days when the lawyers of the Institution work three days a week in Tuzla, while twice a month they maintain direct contact with citizens in Bijeljina, Doboj, Grahovo, Drvar, Kupres, Glamoč and Bihać. According to the functional principle, the Institution is organized into eight departments, each covering a particular field of human rights: Department for Monitoring the Exercise of the Rights of the Child, Department for Monitoring the Rights of Persons with Disabilities, Department for Monitoring the Rights of National/Ethnic, Religious and Other Minorities, Department for Monitoring the Exercise of Political and Civil Rights, the Department for the Monitoring of the Exercise of Economic, Social and Cultural Rights, the Department for the Elimination of All Forms of Discrimination, the Department for the Monitoring of the Rights of Persons Deprived of Liberty, and the Department for the Monitoring of the Exercise of Rights in the Judiciary and Administration. In view of the large number of cases registered in the Institution in previous years, which related to the work of the judiciary and the administration, the Ombudspersons decided to upgrade the Institution's electronic database in such a way that cases in this area are kept separately within a new department which was established, so as of 2019 the Institution has eight departments. With the aim of the protection of the rights of citizens, Ombudspersons are obligated to processes the individual and group complaints of citizens or acts ex officio, conducting investigative procedures related to human rights violations, issue recommendations to responsible bodies to eliminate human rights violations, take measures to implement issued recommendations and eliminate evident violations human rights and fundamental freedoms, inform natural and legal persons about their rights and obligations, inform natural and legal persons about the possibilities of judicial and other forms of their protection, suggest initiation of mediation to the parties etc. Pursuant to the Law on Human Rights Ombudsman, at the beginning of each year, the Ombudsman is submitting its report on the results of the activities of the Institution in the reporting period to the Presidency of Bosnia and Herzegovina, the Parliamentary Assembly of Bosnia and Herzegovina, the National Assembly of the Republic of Srpska, the Parliament of the Federation of Bosnia and Herzegovina. The report is presented to the general public including the experts, professional organizations, domestic and international organizations, civil society, media and citizens. The annual report includes the total number and nature of the registered complaints, the number of complaints not taken into consideration by Ombudspersons, the reasons for that, the number of complaints processed, and the findings of the case lawyers regarding the allegations of the complainants. The annual report also presents data on the number of issued recommendations implemented by responsible authorities, as well as statistics on the number of issued recommendations that were not accepted by the responsible authorities, that is, not implemented recommendations. 6