ANNUAL REPORT ON THE RESULTS OF THE ACTIVITIES OF THE INSTITUTION OF THE HUMAN RIGHTS OMBUDSMAN OF BOSNIA AND HERZEGOVINA The structure of the 2019 Annual Report on the Results of the Activities of the Institution of Human Rights Ombudsman (hereinafter: 2019 Annual Report) consists of the following chapters covering the specific fields of human rights, namely: Exercise of civil and political rights - within this framework of this chapter provided are, among other things, the basic information regarding the drafting of a Special Report on Experiences in the Implementation of the Law on Free Access to Information; Monitoring and exercise of human rights in the field of justice and administration; Exercise of economic, social and cultural rights - within this chapter, the most important sections of the Special Report on the Status and Problems of the Social Welfare Centers/Services in Bosnia and Herzegovina are briefly presented; Exercise of the rights of persons deprived of their liberty; Exercise of the rights of the child; Exercise of the rights of persons with disabilities; Elimination of all forms of discrimination (in accordance with the Law on Prohibition of Discrimination of Bosnia and Herzegovina) and Exercise of the Rights of National, Religious and Other Minorities. Given the limited financial resources, Ombudspersons have decided to include the report on discrimination as a separate chapter in this Annual Report, pursuant to the provisions of the Law on Prohibition of Discrimination. In addition to the above mentioned chapters, the Annual Report also includes an introduction, a summary, and statistics on the Ombudsman's activities in 2019 (within this chapter, the number of issued recommendations is presented), a chapter on the cooperation of the Ombudsman with the media, as well as a separate section related to the cooperation of the Institution with the authorities and institutions, NGOs and the civil sector. For the purposes of this Annual Report, pursuant to the Law on Human Rights Ombudsman, Ombudspersons are three persons who make up the Institution. This duty at the time covered by this report was carried out by: Prof. Dr. Ljubinko Mitrović, Jasminka Džumhur, PhD and Nives Jukić. Ombudspersons of Bosnia and Herzegovina _______________________ Prof. Dr. Ljubinko Mitrović _______________________ Jasminka Džumhur, PhD _______________________ Nives Jukić 7