82 56 68.3 5.9 Other 24 27 112.5 825 677 82.1 100 81 81.0 38 31 81.6 6.3 Criminal proceedings 103 95 92.2 6.4 Civil proceedings and relations 335 283 84.5 31 28 90.3 92 61 66.3 2 200.0 2.6 Illegal aliens and asylum seekers 0 1 200.0 2.7 P  ersons in police custody 0 1 200.0 2.8 Forensic psychiatry 13 13 100.0 4 3 75.0 578 546 94.5 3.1 Pension insurance 101 109 107.9 3.2 Disability insurance 46 54 117.4 6.5 Proceedings before labour and social courts 3.3 Health insurance 59 46 78.0 6.6 Minor offence proceedings 3.4 Health care 85 106 124.7 3.5 Social benefits and relief 114 91 79.8 6.7 Administrative judicial proceedings 2 4 200.0 3.6 Social services 18 21 116.7 6.8 Attorneys and notaries 39 23 59.0 3.7 Institutional care 52 46 88.5 6.9 Other 85 71 83.5 3.8 Poverty – general 19 20 105.3 3.9 Violence – in all contexts 17 9 52.9 131 178 135.9 3.10 Other 67 44 65.7 314 284 90.4 7.1 Activities in the environment 60 75 125.0 133 116 87.2 7.2 Spatial planning 29 46 158.6 4.2 Unemployment 44 36 81.8 7.3 Other 42 57 135.7 4.3 Workers in state authorities 89 79 88.8 80 70 87.5 8.1 Municipal utility services 24 22 91.7 4.4 Scholarships 30 30 100.0 8.2 Communications 13 7 53.8 4.5 Other 18 23 127.8 8.3 Energy sector 14 19 135.7 453 415 91.6 8.4 Transport 20 17 85.0 7 8 114.3 8.5 Concessions 6 4 66.7 5.2 Aliens 65 63 96.9 8.6 Other 3 1 33.3 5.3 Denationalisation 14 11 78.6 111 124 111.7 5.4 Property law matters 42 43 102.4 9.1 Housing relations 61 53 5.5 Taxes 85 80 94.1 9.2 Housing economics 46 62 4 Labour law matters 4.1 Employment relationship 5 Administrative matters 5.1 Citizenship 6 Judicial and police proceedings 6.1 Police proceedings 6.2 Pre-litigation proceedings 7 Environment and spatial planning 8 Public utility services 9 Housing matters 75 76 101.3 33 24 72.7 11.5 Children in minorities and vulnerable groups 10.2 E  qual opportunities by gender 4 1 25.0 10.3 Equal opportunities in employment 6 5 83.3 10.4 Equal opportunities relating to sexual orientation 1 6 600.0 10 Discrimination 10.1 National and ethnic minorities 10.5 Equal opportunities relating to physical or mental disability (invalidity) 52 43 82.7 1 3 300.0 11.6 Family violence against children 30 17 56.7 11.7 Violence against children outside the family 20 20 100.0 11.8 Child advocacy 87 80 92.0 127 116 91.3 325 307 94.5 12.1 Legislative initiatives 26 31 119.2 12.2 Remedy of injustice 7 7 100.0 12. 3 Personal problems 24 24 100.0 234 221 94.4 11.4 Children with special needs 11.9 Other 12 Other 25 10.6 Other 22 88.0 6 18 300.0 464 375 80.8 12.4 Explanations 11.1 Contacts with parents 59 46 78.0 12.5 For information 18 10 55.6 11.2 Child support, child benefit, child property management 53 28 52.8 12.6 Anonymous complaints 16 14 87.5 0 0 - 11.3 Foster care, guardianship, institutional care 35 22 62.9 3,727 3,418 91.7 11 Children’s rights 12.7 Ombudsman TOTAL Closed cases In 2015, 3,008 cases were closed, which is 5.4 per cent less than in 2014. According to the comparison of the number of these cases (3,008) with the number of open cases in 2015 (2,785), we establish that 8 per cent more cases were closed than opened in 2015. Table 3.6.5: C  omparison of the number of closed cases classified according to the Ombudsman’s field of work in the period 2012−2015 FIELD OF THE OMBUDSMAN’S WORK 2012 2013 2014 2015 Index (15/14) 1. Constitutional rights 492 255 173 185 106.9 86.9 2. Restriction of personal freedom 166 150 130 151 116.2 134.8 3. Social security 433 844 494 478 96.8 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2015 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2015 213 3 INFORMATION ABOUT THE OMBUDSMAN’S WORK 5.8 Social activities 225.0 FIELD/SUB-FIELD OF THE OMBUDSMAN’S WORK Index (15/14) 94.6 Cases considered in 2015 123 9 9.3 Other Cases considered in 2014 130 5.7 Administrative procedures 4 FIELD/SUB-FIELD OF THE OMBUDSMAN’S WORK Index (15/14) 100.0 Cases considered in 2015 4 Index (15/14) Index (15/14) 100.0 4 5.6 Customs duties Cases considered in 2014 12 Cases considered in 2015 12 72.4 1 3 Social security 3 INFORMATION ABOUT THE OMBUDSMAN’S WORK 21 FIELD/SUB-FIELD OF THE OMBUDSMAN’S WORK 2.5 Youth homes 2.9 Other 212 29 Cases considered in 2014 2.4 P  ersons in social care institutions Cases considered in 2015 2.3 Psychiatric patients Cases considered in 2014 FIELD/SUB-FIELD OF THE OMBUDSMAN’S WORK