89 · special records shall be maintained about the application of the mechanical restraint measure, in which any important information on the application of the measure must be entered, in particular:         1. reasons for applying the mechanical restraint measure; 2. description of measures applied before the mechanical restraint; 3. type of devices used for mechanical restraint; 4. data about the location (room) where the mechanical restraint measure was applied;   5. exact time (day/hour/minute) of the beginning of the mechanical restraint;   6. name of the psychiatrist who made the decision to apply the mechanical restraint;   7. name of the health care worker who, in the absence of the psychiatrist, for urgency reasons, performed the mechanical restraint of the agitated patient before such decision was made by the psychiatrist; time of notifying the psychiatrist about the measure taken; opinion of the psychiatrist regarding whether the mechanical restraint measure was justified;   8. description of medical measures applied during the mechanical restraint;   9. description of any injuries of the patient subjected to the mechanical restraint (inflicted before and during the applied measure), including any injuries caused to other beneficiaries or health staff (during the event that preceded the mechanical restraint); 10. data about the periodical visits to beneficiary who was subjected to the measure of mechanical restraint and monitoring his condition by the psychiatrist (number of visits, exact time of visits, actions taken); 11. information about the time of notifying the Home director or other person authorized by him about the applied measure of mechanical restraint including the information whether and when the legal representative was notified thereof, and/or the member of immediate family of the patient subjected to such measure; 12. statements and comments of beneficiaries during and immediately after the measure of mechanical restraint applied against him; 13. exact time (day/hour/minute) of cancelling the measure of mechanical restraint. The Home will provide training for the health care staff about the conditions and procedure of applying the physical restraint against the agitated beneficiaries, as well as on the application of advanced techniques of non-violent physical inhibition, pursuant to the special plan of trainings for health care staff on the method and procedure for applying the physical restraints. Kulina Home will cease with the practise of holding the female beneficiaries in isolation. The Home will establish special books – records in each pavilion to make record of any attacks of staff by the beneficiaries, including any conflicts that have arisen among the beneficiaries. It is necessary to establish appropriate formal procedures for filing complaints, objections and appeals against the work of the institution and its employees, which can be submitted by