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beneficiaries or their parents or guardians, as well as appropriate procedures for acting upon
them. It is necessary to establish records of submitted complaints, objections and appeals.
Institution for adult and elderly persons ”Gvozden Jovančičević”, Veliki Popovac124
The Ministry of Labour, Employment, Veteran and Social Affairs will take measures to enact,
without further delay, a Rulebook that will regulate in detail the issue of providing funds for
the personal needs of the home and family accommodation for beneficiaries and the amount
of such funds.
The institution will make an analysis of the required number of employees of different profiles in order to provide the beneficiaries with adequate treatment in accordance with current regulations and standards. The Institution will submit a full analysis to the Ministry of
Labour, Employment, Veterans and Social Affairs and the Protector of Citizens. The Ministry
of Labour, Employment, Veterans and Social Affairs will take the necessary measures to provide the required number of medical, nursing and other staff in accordance with the assessment of requirements for having an adequate treatment of beneficiaries and functioning of
the Institution.
The Institution will provide cabinets for the beneficiaries where they will keep their personal
belongings.
The Institution will provide conditions for respecting the privacy of beneficiaries when using
the bathroom and toilet.
The Institution will place notifications about having installed the video surveillance in visible
places in all rooms having the video surveillance.
The Institution will provide a sufficient number of aids (wheelchairs, walking sticks with three
and four legs, including walking frames, etc.), as required by the beneficiaries.
The Institution will introduce keeping special and regular Records of injuries of patients, to
record all cases of injuries suffered by the beneficiaries. Each injury will be described in detail,
as well as the time of the occurrence, the exact place, manner of inflicting the injury, and the
circumstances under which the injury occurred;
The management of the Institution will request from the local self-governments of its territory, to provide availability of authorized doctors to provide the expert determination of time
and cause of deaths, who will perform examinations and issue death certificates for beneficiaries who passed away in the Institution. Ministry of Labour, Employment, Veteran and Social
Affairs will, in cooperation with the relevant authorities, develop a Protocol on acting in the
event of an unexpected (sudden) death of beneficiaries, including to ensure the sufficient
number of medical, nursing and other staff.
The consent to medical interventions by the Institution will be obtained from beneficiaries
or authorized persons, upon previous notifications provided to them in accordance with the
124 Report on visit to Home for elderly and “Gvozde Jovančićević“ Veliki Popovac, no 281-70/16, Ref. no. 36367 dated September 21, 2016.
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