VISITS BY THE JOINT COMMISSION Home for Girls, which is exemplary on account of its being written in age-appropriate as well as friendly and respectful language. Response: As the Joint Commission established, all the children in the Clearing House are aware of the group rules and possible sanctions. The Joint Commission’s recommendation that the group rules should also be made available to the children in writing will be implemented immediately. All the rules regarding how everyday life and life in the group is structured have now been collected and put on laminated sheets in a file, which is freely accessible to children in the Clearing House in the group area. In the course of 2013 the Clearing House will also be taking up the suggestion of drawing up a list of children’s rights written in age-appropriate language. The list of children’s rights will be compiled and written down on the basis of the UN Convention on the Rights of the Child with the active involvement of the children and teachers. Würzburg Clearing House has an internal complaints procedure; however, there is no external complaints procedure, for example an ombudsperson. The Joint Commission recommends establishing such an office which the children and juveniles detained in the facility can turn to at any time. Response: The Clearing House has so far not regarded an external complaints procedure to be necessary, since all the children in the Clearing House already have an external guardian ad litem who is known to them and whom they are generally also familiar with. The children have the right to and are able to contact him at any time. In the context of further developing the existing good internal complaints procedure and options available in the facility, the facility is nevertheless currently considering looking for a suitable external person for the entire home for children and young people, including the Clearing House, who, after the relevant preparations, would then be able to act as an additional complaints body or ombudsperson to deal with the children’s and juveniles’ concerns. 93