2 PROTECTION STRATEGIES 37 violence, sexual harassment at work and public places, discrimination, trafficking or other forms of violence against women. staff should be trained to properly handle and/or refer complaints by → NHRIs women victims from vulnerable groups, such as refugees, migrant workers or persons with disabilities. NHRIs should have the ability to facilitate secure witness-protection pro→ grammes, in co-operation with the competent judicial authorities, as well as to recommend suspension from duty of officials under investigation, without prejudice to the investigation or the type of alleged violations or abuses. should require the relevant authorities to respond to recommendations → NHRIs or findings within a given time frame and to recommend reparation for victims. faced with complaints beyond their jurisdiction, NHRIs should refer → Whenever these complaints to other independent human rights institutions or the competent governmental and judicial bodies. engaging in alternative dispute resolution should ensure that any resolu→ NHRIs tions guarantee the human rights of all parties and ensure the safety of victims and witnesses.