3.1.1. General data 108 3.1.2. Material conditions 109 3.1.3. Healthcare 111 3.1.4. Use of coercive means 111 3.1.5. Complaints system 112 3.1.6. Procedure for determining disciplinary liability and imposing a disciplinary sanction 114 3.1.7. Resocialization 114 3.1.8. Overview of given recommendations 115 3.2. Prilep Prison 118 3.2.1. General data 118 3.2.2. Material conditions 119 3.2.3. Healthcare 121 3.2.4. Use of coercive means 122 3.2.5. Complaints system 123 3.2.6. Procedure for determining disciplinary liability and imposing a disciplinary sanction 124 3.2.7. Resocialization 125 3.2.8. Overview of given recommendations 126 3.3. Open unit of the Kumanovo prison in Kriva Palanka 128 3.3.1. General data 128 3.3.2. Material conditions 129 3.3.3. Healthcare 130 3.3.4. Use of coercive means 130 3.3.5. Complaints system 131 3.3.6. Procedure for determining disciplinary liability and imposing a disciplinary sanction 131 3.3.7. Resocialization 131 3.3.8. Overview of given recommendations 132 3.4. Arresting unit within the clinical centre in Skopje 134