3.4.1. General data 134 3.4.2. Material conditions 135 3.4.3. Healthcare 135 3.4.4. Transport of sick convicts and use of coercive means 137 3.4.5. Overview of given recommendations 138 3.5. CPI Ohrid prison and educational – correctional home in Tetovo 140 3.5.1. General data 140 3.5.2. Material conditions 141 3.5.3. Healthcare 143 3.5.4. Use of force/means of coercion by officials 145 3.5.5. Complaints system 138 3.5.6. Procedure for determining disciplinary liability and imposing a disciplinary sanction 146 3.5.7. Resocialization 148 3.5.8. Overview of given recommendations 149 GENERAL RECOMMENDATIONS FOR THE VISITED PENITENTIARY-CORRECTIONAL AND EDUCATIONALCORRECTIONAL INSTITUTIONS IN 2019 151 4. VISITS TO OTHER PLACES WITH LIMITTED FREEDOM OF MOVEMENT 4.1. PHI psychiatric hospital Demir Hisar 4.1.1. General data 153 154 154 4.1.2. Conversation with the management structures and services of the Demir Hisar Psychiatric Hospital 155 4.1.3. Insight into the documentation 160 4.1.4. Overview of given recommendations 160 4.2. PHI psychiatric hospital Negorci-Gevgelija 4.2.1. General data 162 162