1.10 – COMMUNICATION DURING THE ENTIRE DEPORTATION PROCEDURE 1.12 – SPECIAL CONSIDERATION FOR CHILDREN AND SICK PERSONS During deportation procedures, special consideration should be given to the needs of children and sick persons, including any particular care they require. It must be possible for persons being deported and the accompanying prison staff to communicate during the entire deportation procedure. The written information on the person’s rights and the schedule of the deportation cannot substitute for the service of an interpreter where communication difficulties arise. Interpreters may also assist via telephone or video conferencing. 1.13 – PHONE CALLS WITH RELATIVES All persons awaiting deportation should be given the opportunity to contact their relatives. 1.14 – MOBILE PHONES 1.11 – CONTACT WITH LEGAL COUNSEL Mobile phones should only be confiscated during a deportation procedure if this is deemed necessary in substantiated individual cases. If circumstances no longer require the confiscation of mobile phones, they must be returned to their owners. Before a mobile phone is confiscated, the person being deported must be given the opportunity to write down important phone numbers. During the deportation procedure, persons awaiting deportation must be allowed to contact legal counsel. Such contact must be made possible at the beginning of the deportation procedure so that any necessary legal measures can be taken in due time. In case the person concerned has so far had no contact with a lawyer, they must be given contact details for emergency legal services. 1.15 – MEALS Sufficient amounts of food and drink must be available during the entire deportation procedure. 20