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for longer periods of time, in some cases for more
than a day. In some of these cases, it was poorly
documented what assessments had been made and
what attempts had been made to use less invasive
means or release the patient. Several staff members
and patients felt that the use of restraints sometimes
continued after the situation that necessitated their
use had ended.
Findings indicated that patients had sometimes
been confined to their room without an administrative
decision on isolation being made. It was also found
that the threshold for writing administrative decisions
on holding of patients was too high, because it was
believed that it was unnecessary to write down and
record short-term holding of patients even if they
objected to the holding.
The segregation units were relatively spacious,
and the patients could move around between
different rooms within the segregation unit. Segregated patients had limited opportunity to spend time
outdoors, including engaging in outdoor physical
activities. Furthermore, the practice of regulating
the time patients spent in their own rooms and in
the segregation unit’s living room through daily plans
seemed to take little account of the conditions similar
to isolation that can arise if the patient is obliged to
remain in their own room too much while staying in
a segregation unit.
The forced medication figures showed that
considerably more administrative decisions had
been made in the past year. What arrangements the
medical personnel had made to facilitate patient
involvement, and what information the patient had
received about expected effects and possible side
effects, were poorly documented.
In the period from January 2015 to the end of
February 2017, the department had performed ECT
on eight patients on grounds of necessity. Based
on the information provided about the use of ECT
on such grounds, several of these treatments seem
problematic in relation to the requirements for
grounds of necessity.
One ward in particular stood out as having had a
poor working environment for a long time, with too
few nurses or other staff with relevant professional
backgrounds, and a high staff turnover. Several
patients in this ward stated that they felt insecure.
NORWEGIAN PARLIAMENTARY OMBUDSMAN
National Preventive Mechanism
ANNUAL REPORT 2017
Ålesund Hospital, psychiatry department
19–21 September 2017
The psychiatry department at Ålesund Hospital
consists of five sections and the Ombudsman visited
three of them.
Main findings
The wards visited had pleasant and open communal
areas. The activities offered at the hospital psychiatry department were unsatisfactory. Some of the
patients in the emergency section were not given
the opportunity to spend time outdoors every day.
It was difficult to access outdoor areas, which was
particularly challenging for patients in one of the
emergency section’s segregation units.
Several weaknesses were found in the hospital’s
practice in relation to administrative decisions to use
force. Outdated templates were used that increased
the risk of the person responsible for the decision
not making assessments in line with applicable
legislation. Several of the administrative decisions
contained poor explanations of why the statutory
conditions were found to be met. This particularly
concerned segregation decisions and decisions
regarding treatment without the consent of the
patient. Patients did not receive the grounds for the
decision in writing.
Two restraint beds were placed in the waiting
room right beside the patient entrance to the
emergency section and could make patients already
in a vulnerable acute phase feel even more unsafe.
Information was provided that gave cause for concern
about whether the threshold for using mechanical
restraints was too low and indicated that prolonged
use of restraints was a challenge in the emergency
section. A review showed that patients still often slept
in restraint beds, and examples were found of patients
not being released from the restraint beds during the
night shift due to inadequate staffing.
Information was provided during the visit that
indicated that patients were sometimes locked up
in their rooms without the person responsible for
decisions being informed. Information also emerged
that indicated that some cases of short-term holding
were not registered as administrative decisions.
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