National dialogue
Dialogue with the authorities
In 2017, the Parliamentary Ombudsman has
had meetings with the Ministry of Health and
Care Services and the Ministry of Justice and
Public Security where a number of its findings and
recommendations from its prevention work were
discussed. The Ombudsman also attended the
Directorate of Norwegian Correctional Service's
conference for heads of units on 4 December,
where he gave a talk on complaint cases and the
Ombudsman’s preventive work in the Correctional
Service's area of responsibility.
The follow-up work after the publication of reports
is another important part of our dialogue with
the authorities. This mainly involves the places
visited, but some issues are also raised with the
responsible directorates and ministries. Read more
about the follow-up of recommendations from
visits on page 51.
Information work
In May 2017, the Parliamentary Ombudsman launched
its new website. Statements on complaint cases and
reports from visits are the main focus of the new website, as they constitute the core of the Parliamentary
Ombudsman’s work. A separate page on the torture
prevention mandate has been retained in the new
website, so that all the information relating to this
work can be found in one place. Information about the
visits, visit reports, presentations and articles about
the NPM’s activities are published here. A separate
page has also been created aimed at children and
young people.
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Some of the Ombudsman’s communication materials
have been revised and updated and given a design in
line with the Ombudsman’s new graphic profile from
2016. A new brochure has been prepared about the
Ombudsman’s functions, and a new brochure and
poster on the preventive work have been prepared for
use in connection with visits.
In autumn 2017, the Parliamentary Ombudsman
started using an electronic newsletter to share information about reports, statements and other matters.
A number of the reports from the preventive visits
have been sent as newsletters to a growing number
of subscribers.
The Ombudsman has also commented on a number
of the reports from the preventive visits in the media.
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