35 The General Police Inspectorate (IGP) is the external oversight body of all police officials within the Grand Duchy of Luxembourg. It was created in 2000 following the creation of a single body of Police. The General Police Inspectorate staff consists of civilian and seconded police officers and the body is under the authority of the state minister. Inspector of Complaints in the Commissioners Office Luxembourg Malta Seimas Ombudsman for the investigation of activities of officials of municipal institutions and agencies. Members of the public can lodge a complaint at any police station, headquarters or local council office It’s mission statement reads ‘Attention and support to each and every person, the protection of human rights and freedoms by developing respect for them, by promoting personal and public dialogue in order so that the state authorities would properly serve the people’. This is a formally independent structure of the police Malta police have a standard form/template for all issues around complaints. People have the right to remain anonymous, and the police must notify the person within three days of the complaint being made. It is investigated by a senior officer. The overall mission is to monitor the operation of the police – this includes assessments around the quality of service, and the criminal investigations involving a member of the police. Furthermore, the organisation consults with the police and others about policing issues and provides training. information for those being detained by the police. The inspector operates under Article 101 of the Criminal Code which states that whosoever, with intent to harm any person, shall accuse such person before a competent authority with any offence of which he knows such person to be innocent shall be liable to criminal proceedings. The responsibilities of the General Inspectorate of Police are defined by the amended Law on the Police and the General Inspectorate of Police from 1999. detailing the complaints, investigations and key statistics.