2016 REPORT ON NATIONAL PREVENTION OF TORTURE Most important systemic problems identified SOCIAL CARE INSTITUTIONS cutlery during meals, and no proper conditions for cooking food independently exist. The menus are compiled by employees who have no appropriate education, while the menus themselves are in the format difficult to read for the residents. In addition, the residents have no opportunities to submit their wishes with regard to foodstuffs and the mix of dishes in advance. Nor are the residents properly urged to drink water either. 2. Concerning the provision of personal health care services. The institutions have no valid licenses and permits/hygiene passports to provide personal health care services. Medicines are brought to the residents by the personnel that have no required special training for that. Consent with the treatment prescribed by a doctor to a resident is expressed orally rather than in writing, while some female residents receive allegedly unjustified and unreasonable health care services. In addition, the residents have no conditions for refusing the treatment prescribed to them. The care institutions keep medicinal products with dates expired, including the uncontrolled storage and use of medicines by the residents. Information about the residents’ health condition and other related data are stored inappropriately. The residents have to buy the medicines with their own money or cover at least part of their price, as they are not always informed of the possibility to obtain them free of charge. 3. Concerning the right to privacy and data protection. Employees do not knock on the door before entering the residents’ rooms, and the residents have no opportunity to lock their rooms. Where such an opportunity is provided, Social care institutions for adults In 2016, the Seimas Ombudsmen assessed the human rights situation at 17 (seventeen) social care institutions (for adults with disabilities and elderly persons): • 10 (ten) care institutions in Šiauliai County: Aukštelkė Social Care Home, Beržėnai Old People’s Home, public establishment Senolių namai, Šiauliai City Municipality Care Home, Linkuva Social Services Centre, public estab­lishment Old People’s Home Santara of Joniškis Parish of St. Mary the Virgin, private limited company Senjorų namai, Šeduva Care Home, Old People’s Home of Rozalimas Parish of St. Mary the Virgin, and state-funded enterprise Lioliai Social Care Home (Report No. 2016/1-40 of 20 July 2016); • 6 (six) ) care institutions in Klaipėda County: public establishment Caritas Klaipėda Regio­ nal Care Home of Telšiai Bishopric, public establishment Skuodas Care Home, public establishment Ylakiai Care Home, state-funded enterprise Klaipėda City Care Home, Palanga City Care Home, and Vilius Gaigalaitis Care Home (Report No. 2016/1-40 of 20 July 2016); • Prienai Care Home (Report No. 2016/1-116 of 30 December 2016). Summing up the circumstances identified during the inspections, the following most common main violations of human rights have been distinguished: 1. Concerning the organisation of meals. No conditions are provided for the use of all 11