45 Medical examinations at the Shelter for Foreigners and at all asylum centres should be performed in accordance with the applicable regulations and standards (including timely examination immediately upon admission). Brochures on the rights and obligations of foreign nationals found in Serbia should be provided to them in languages they can understand. Ensure that certificates of intent to apply for asylum include a photograph of the asylum-seeker. Enable irregular migrants punished for misdemeanours are not allowed phone calls to their country of origin and discontinue the practice of notifying the diplomatic and consular missions of the person’s country of origin without his/her consent. 6.7. Reception of repatriated persons in the readmission process In the course of 2014, the NPM made three visits to the “Nikola Tesla” Airport for the purpose of finding facts on the treatment of persons repatriated to the Republic of Serbia pursuant to decisions of competent authorities of countries with which Serbia has readmission agreements. One such repatriation operation under a readmission agreement was monitored jointly with the Spanish NPM, which monitored the deportation process up to the moment when the repatriated persons were remanded to the custody of the Border Police of the Republic of Serbia. During the visits it was found that police officers waited for groups of repatriated persons immediately upon landing and introduced them to their rights and the procedure for exercising those rights in a language they understand. If necessary, emergency medical care is provided on the spot. After that the persons are interviewed at the Readmission Office of the Commissariat for Refugees and Migrations. The interviewing officers record basic personal and medical data of the repatriated persons, subject to their consent, and provide them with information on the readmission process and their rights and obligations; they also complete questionnaires relating to their specific needs, which serve as the basis for future assistance provided to them, thus facilitating their reintegration. They are allowed to make phone calls to their relatives and friends and advised to contact the Commissariat for Migrations and other services at the local level for further assistance. If they have no money for the fare to their place of residence, they are provided with transportation. Repatriated persons who have no family or any other kind of support or accommodation in Serbia are sent to emergency shelters in Šabac, Bela Palanka and Zaječar. Those shelters provide them with bed and meals for up to 14 days. All officials at the “Nikola Tesla” Airport (officers of the Border Police Station and the Readmission Office of the Commissariat for Refugees and Migrations) have complied with their statutory duty to cooperate with the NPM and have provided all requested information. No instances of mistreatment of persons repatriated in the readmission process have been recorded.

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