Table 15 Existing staff in the Ombudsman’s services (31 December 2016) Ombudsman’s Cabinet and Deputy Ombudsmen 13* Advisory legal service 46 Directorate of technical services and administrative support 43 Children’s, senior citizens and disabled citizen’s toll-free 2 * One of the elements of the Ombudsman’s Cabinet performs specialized functions in the N-CID (Children’s, Senior citizens and Disabled citizens). Regarding the gender, the majority of workers and co-workers who perform duties in this State body belong to the female gender, as shown in the following table. Table 16 Gender Male 25 Female 79 It should be noted that for the age group, the most representative remains, similarly to the previous year, between 45 and 49 years old, as shown in the table below. Table 17 Age group 25-29 30-34 35-39 40-44 45-49 50-54 55-59 +60 1 5 17 14 33 16 11 7 It should also be noted that the predominant academic degree is the law degree, which is explained by the nature of the powers of this State body, as defined in article 1 of the Statute of the Ombudsman. A final note to mention that, in accordance with article 28 of the Organic Law of the Ombudsman, the prevailing legal employment relationship is the service commission. 5.2. Public relations In 2016 it was maintained a personalized and close assistance, either in person or by telephone, in order to: | 103