Graph XIV
Complaints per 10 000 inhabitants: Districts and Autonomous Regions
14.00
12.00
10.00
8.00
6.00
4.00
2.00
2014
2015
2016
Madeira
Açores
Viseu
Vila Real
Viana do Castelo
Setúbal
Santarém
Porto
Portalegre
Lisboa
Leiria
Guarda
Faro
Évora
Coimbra
Castelo Branco
Bragança
Braga
Beja
Aveiro
.00
National average = 5,94
Table 7
Complaints due to population - the five highest values
2012
2013
2014
2015
2016
st
1
Lisbon
Lisbon
Lisbon
Lisbon
Lisbon
2
nd
Santarém
Setúbal
Setúbal
Porto
Setúbal
Madeira
Madeira
Coimbra
Setúbal
Madeira
4
Setúbal
Faro
Faro
Viana
do Castelo
Viana
do Castelo
5th
Açores
Porto
Porto
Coimbra
Coimbra
3
rd
th
For an analysis of the distribution of domestic complaints, the chart above shows the
last three years evolution, in comparison with the population residing in each district or
Autonomous Region.
The national average is 5,94 complaints per 10 thousand inhabitants, higher than the
figures for the districts of Lisbon (10,05), Setúbal (7,46), the Autonomous Region of
Madeira (6,39) and the district of Viana do Castelo (6,12). The sharp drop in complaints
from the Porto district is underlined. Once again, the litoralisation of the territory is evident, even disregarding that of the population, since the assessment of absolute numbers
is not concerned.
In turn, the five districts with the lowest values are in descending order, with three
replications compared to 2015, the districts of Castelo Branco (3,41), Leiria (3,36), Viseu
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