If the Protector of Citizens determines that irregularities existed in the work of the
administrative authority, he shall deliver a recommendation to the administrative authority on
steps to be undertaken in order to rectify the noted irregularity.
The administrative authority is obliged to inform the Protector of Citizens at latest within 60
days of the day it received the recommendation whether it proceeded pursuant to the
recommendation and eliminated the irregularity, or about reasons why it failed to proceed
pursuant to the recommendation.
Exceptionally, where there is danger that the rights of complainant might be permanently and
seriously violated if irregularities are not corrected, the Protector of Citizens may, in his
recommendation to the administrative authority, determine a shorter period for elimination of
such irregularities, which shall not be shorter than 15 days.
If the administrative authority fails to proceed pursuant to the recommendation, the Protector
of Citizens may so inform the public, the National Assembly and the Government, and may
recommend proceedings to determine the accountability of the official in charge of the
administrative authority.
Article 32
The Protector of Citizens may act on his own initiative when on the basis of his own
knowledge or information received from other sources, and only exceptionally on the basis of
anonymous complaints, he estimates that an act, undertaking or inactivity of an administrative
authority caused violation of human rights and freedoms.
Provisions of Articles 29 through 31 of this Law shall accordingly apply to proceedings
instituted by the Protector of Citizens on his own initiative.
V REPORT TO THE ASSEMBLY AND CO-OPERATION OF PROTECTOR OF CITIZENS
WITH OTHER BODIES
Article 33
The Protector of Citizens shall submit a regular annual report to the Assembly that shall include
information on activities in the preceding year, noted irregularities in the work of
administrative authorities and recommendations to improve the status of citizens in relation to
administrative authorities.
The report shall be submitted not later than 15 March of the following year and shall be
published in the “Official Gazette of the Republic of Serbia”, and on the Internet page of the
Protector of Citizens and shall also be delivered to public media.
The Protector of Citizens may submit special reports during the year, if necessary.
Article 34
Relationship between the Protector of Citizens and the authorities of autonomous provinces and
local self-government units authorized for the protection of citizens' rights are based on mutual
co-operation within the scope of powers of the Protector of Citizens determined by this Law.
The Protector of Citizens shall co-operate with the Ombudsman of an autonomous province
and the civic defender (Ombudsman) in a local self-government unit, where established, as well
as with the competent office of the President of Republic and the Assembly, with the aim to
exchange information on noted problems and manifestations in the work of administrative
authorities, from the perspective of protection and improvement of human rights and freedoms.
Article 35
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