In case the Protector of Citizens receives a complaint related to the violation of citizens rights by
an act, undertaking or inactivity of administrative authorities, not connected with the violation
of the laws, other regulations and general acts of the Republic, but with the violation of
regulations or general acts of an autonomous province or local self-government unit, the
Protector of Citizens shall refer the complaint without delay to the Ombudsman of the
autonomous province i.e. civil defender (ombudsman) of the local self-government unit, if such
is established.
In case a body of an autonomous province or local self-government unit that is in charge of the
protection of citizens' rights issues receives a complaint related to the violation of the law, other
regulations or general acts of the Republic, it shall forward that complaint without delay to the
Protector of Citizens.
In case the complainant in his/her complaint simultaneously points to a violation of the law,
other regulation or general act of the Republic and a violation of a regulation or general act of
an autonomous province i.e. local self-government unit, the body that received the complaint
(the Protector of Citizens, Provincial Ombudsman or civil defender-ombudsman of the local
self-government unit) shall handle the complaint within its own scope of powers and shall
forward a copy of the complaint to the other competent body (the Protector of Citizens,
Provincial Ombudsman or civil defender-ombudsman of the local self-government unit, if such
is established) so that it handles the complaint within its own scope of powers pursuant to
paragraphs 1 and 2 of this Article.
VI RIGHT TO SALARY
Article 36
The Protector of Citizens is entitled to a salary equal to that of the salary of the president of the
Constitutional Court, and deputies to that of a judge of the Constitutional Court.
VII FUNDS FOR WORK OF THE PROTECTOR OF CITIZENS
Article 37
The funds for the work of the Protector of Citizens are provided in the Republic budget.
The Protector of Citizens shall draft a proposal for funds for the following year, pursuant to
methodology and criteria in force for other budget spending units and shall deliver it to the
Government for inclusion as an integral part of the proposed Republic budget.
Annual funds for the work of the Protector of Citizens should be sufficient to enable him to
fulfil his duties in efficient and operational manner, and should be in accordance with
microeconomic policy of the Republic.
VIII SECRETARIAT
Article 38
A Secretariat of the Protector of Citizens is hereby established to perform specialised and
administrative tasks.
The Secretariat shall be managed by the Secretary General, who shall hold a degree in law and
have minimum five years experience and meet the requirements for employment in
administrative authorities.
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