Awareness as to the rights of the accommodated foreigners and access to legal aid The language barrier should be pointed out as one of the biggest problems of the homes for temporary accommodation of foreigners. The lack of interpreters makes the communication between the accommodated people and the officers of the homes difficult. The NPM team finds disturbing the claims of the interviewed foreigners that they have not been informed about the reasons for their detention, as well as they do not receive the information they request as to the stage of development of their expulsion/deportation procedure or the proceedings before SAR in case of filed protection application. The fact that with the amendments of the Legal Aid Law (SG, issue 28 of 19 March 2013), art. 22, para 1, item 9 free of charge legal air for foreigners, against whom administrative measure is enforced, and foreigners placed in special home for temporary accommodation of foreigners under the provisions of the Law on Foreigners in the Republic of Bulgaria, who do not have funds and wish to use lawyer protection, is envisaged, should be pointed out as positive development. During the inspection the NPM team found a problem with the availability of specialised staff at the homes, which requires the opening of additional positions for interviewers, assistant interviewers, psychologists, medical specialists. Medical care Medical care to the accommodated foreigners is provided by the medical services of the Medical Institute of the MI, located on the territory of the SHTAF. The language barrier is the main obstacle to the provision of quality medical services. The interviewed foreigners shared their concerns of the insufficient availability of pharmaceuticals and the lack of concern to their complaints by the medical personnel. Another difficulty in treatment is related to the lack of health medical documentation for foreigners suffering chronic diseases. The NPM team found problems with the immunisation status of the accommodated children. The psychological help to the accommodated foreigners is not sufficiently provided. Two psychologists consult approximately 100-150 people, which casts doubts as to the efficiency of the help provided. The provision of dental services to the accommodated foreigners is extremely difficult as well. During the inspections the NPM team did not found problems with respect to consents on the applications filed by the accommodated individuals for meetings with diplomatic representatives and consular authorities, their right to correspondence and telephone calls, as well as visits and meetings with a lawyer. NPM inspection in relation to violence used The NPM carried out an inspection on 30 November 2013 in relation to an incident at SHTAF - Lyubimets. The preliminary findings indicate that: 14

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