136 ANNUAL REPORT 2017 WHAT DID THE CASES CONCERN? All concluded cases 15.0% 7 1.7% 15.4% 43.9% 6 1 Total cases 5,062 5 4 3 Investigations 2 15.7% 2.0% 0.6% 9.6% 6.3% 7.2% 6 1 5 9.9% 0.7% 5.1% 4 3 2 66.9% 7 Total cases 895 Cases with criticism, formal or informal recommendations etc. 20.0% 1 45.9% 6 Total cases 135 5.2% 2 0.8% 3 11.1% 17.0% 2. General issues1 3. Conduct/Actual administrative activity 4 5 1. Specific decisions 4. Case processing 5. Case processing time 6. Monitoring activities 7. Miscellaneous 1) The category ‘General issues’ comprises, for instance, the overall conditions in an institution or the question whether the enabling act provides a sufficient legal basis for the provisions of an executive order or whether an authority’s general practice in a specific area is acceptable.

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