37 Organization and Operation and the related procedures. They were also presented the house and the room where they will live and all the people they will live with. If the child agreed, the management of the center made the request for acceptance to D.G.A.S.P.C. Sector 6, and the Commission for Child Protection or the court established the placement if the services offered by the center were considered adequate for the child's growth and development. According to the information communicated by the representatives of the center, in most cases the children were included in the unit's program, with special attention being given to reuniting the brothers (there were several groups of brothers in the center). The visiting team noted the openness of the management and of the entire staff to accept all the children, decisive being the integration of the children in the center, a positive relationship with the staff and the other beneficiaries and the willingness of the children to live in the center. • At the Târgu-Jiu Penitentiary, for the resolution of the incidents, an operative team consisting of 20 staff members was formed, 5 on each shift. They carried out their activity in different positions during the shift and in the event of an operational incident, under the coordination of the officer on duly or the shift chief, they went to the place of the incident to solve it. ► examples of deficiencies found: A deficiency systematically encountered was the staff shortage in relation to the actual needs of the respective units, the causes being diverse (sub-dimensioning of the personnel scheme - in the psychiatric hospitals, for example, the organizational chart was made according to the number of beds and not according to the number of patients; lack of candidates to fill the vacant positions, etc.). In some units visited, such as the Tichilești Detention Center, the positions of physician and dentist were vacant, the medical assistance being provided only by nurses. Also, as it was noted in the NPM report drawn up after the visit to the Psychiatric Hospital for the Safety Measures in Pădureni Grajduri, the lack of personnel represented a major risk in managing all situations, from improper supervision of the persons deprived of liberty to aggression towards the staff. However, this cannot be a justification for neglecting the persons deprived of liberty, as the NPM representatives found during the visit made to the "Vintilă Vodă" Home for the Elderly, Buzău County: improperly hydrated beneficiaries (in one of the rooms visited, a beneficiary indicated by means of signs to the NPM team that he is thirsty) and uncared for: with uncut nails, with unwashed hair, with diapers filled with urine and fecal matter. This last aspect highlights another deficiency found almost constantly by the NPM teams in the monitoring visits, namely, the lack of adequate training of the employees by organizing periodic training (for example, in order to make them responsible for the rights / needs of the beneficiaries, the application of the measures restricting the freedom of movement of patients) or their participation in continuous training courses (on crisis management, for example, on the provisions of the Convention on the Rights of Persons with Disabilities, in order to raise awareness of human rights, dignity, autonomy and the needs of persons with disabilities, etc.). The NPM teams frequently found the lack of the registers provided by the law (the special register for traumatic marks or for physical signs of ill-treatment / abuse or torture of the persons kept in detention and preventive arrest centers, according to the provisions of Art. 162 paragraph (1) related to Art. 158 paragraph (8) of the Implementing Regulation of Law no. 254/2013 regarding the execution of the punishments and of the deprivation of liberty measures ordered by the judicial bodies during the criminal trial, with the subsequent amendments and completions) or the improper completion thereof (most of them the PEOPLE’S ADVOCATE ANNUAL REPORT 2019