63 Dolj County School Inspectorate informed us that the pre-university education units in Dolj County were asked for information on the existence or not of an operational communication procedure between parent-teacher-school doctor, in case of people getting sick in the community. The National College "Carol I" from Craiova communicated the following: - the recommendation was discussed in the Board meeting of the College, establishing that there is a collaboration and information relationship between the school medical office and the compartments of the College, including teachers, parents and students; - the students’ health is permanently monitored by school doctors from the medical office of the educational institution; - at the level of the College there is a procedure regarding the establishment and implementation of an effective information system between parent-teacher-school doctorschool management, in case of emergence of sickness in the community; - the parents and teachers shall inform the medical office about any case of illness of the students in the community and the management of the educational unit shall permanently monitor the observance of the informational procedures and systems at the level of the College. File no. 1757/2019 The complainant, a Romanian citizen domiciled in Spain, informed us that he has submitted to the National Institute of Social Security Cuenca, the seniority retirement file, transmitted on October 27, 2017 to the National House of Public Pensions Bucharest, in Romania. At the same time, the complainant claimed that the file was transmitted in February 2019 to the Baia Mare County House of Pensions and subsequently to the Olt County House of Pensions, being registered on March 6, 2019. On August 2, 2019, the complainant returned by telephone to the Olt County House of Pensions, but couldn’t find out the status of the file. As a result of the action taken at the Olt County House of Pensions, we were informed that the complainant was issued the decision on granting community pension rights. At the same time, the Olt County House of Pensions mentioned that the pension decision was transmitted to the complainant on September 16, 2019, by post, at the domicile in Spain. The Olt County House of Pensions also stated that it issued and transmitted to the National Institute of Social Security Cuenca, the forms E205, E210 and the pension decision. All the authorities notified were open to collaboration, in this sense we mention, for example, Pelendava Craiova Penitentiary, "Ionita Asan" High School from Caracal, "Carol I" High School from Craiova, School Inspectorate Dolj County, Ministry of Education and Research, Department of Social Assistance and Child Protection Olt. Regarding the negative side of the activity of collaboration with the authorities, it is worth mentioning that within the town halls there are no specialized personnel employed in the social assistance departments, the activity of these departments, which should, among other tasks, be the interface between the local communities and the county departments of social assistance and child protection is often dysfunctional, inefficient and purely symbolic. We mention, as example, the social assistance department within the City Hall of Segarcea, Dolj County. ● Galați Territorial Office: resolved a number of 113 petitions, granted 331 hearings, answered 331 telephone calls through the dispatch service, carried out 57 awareness raising activities / collaboration with other authorities, proceeded ex officio in 20 cases, carried out 9 investigations and made 2 recommendations. PEOPLE’S ADVOCATE ANNUAL REPORT 2019