Investigating human rights used in transactions in the future. Furthermore, the present problems were discussed multiple times and individual Federal Ministries also presented concrete implementation plans. Major progress is apparent The AOB is now pleased to report that substantial progress has been made across all Federal Ministries and that the correct use of diacritical marks is possible in almost all applications. Furthermore, it is apparent that great efforts are being made to be mindful that in the course of current adjustments in the purchase, updating, upgrading and development of software and hardware diacritical marks can be processed. The recommendation by the AOB from December 2007 can finally be seen as largely implemented after more than seven years. However, it is still not foreseeable when the recommendation of the AOB will be fully implemented. 3.2 Family and Youth Caretaking obligations and support of unaccompanied minor refugees Despite the clear legal situation and the doubtless existing responsibility of youth welfare organisations vis-à-vis unaccompanied minor refugees, in practice, these organisations do not assume their obligations as derived from the law or do so only in part. An ex-officio investigative proceeding by the AOB is pending. Thousands of children and adolescents are refugees Every year, thousands of children and adolescents flee without their parents from crisis regions in Asia, Africa and Eastern Europe. In 2014, around 2,000 of these unaccompanied minor refugees reached Austria. In February 2015, around 750 young people under 18 had been waiting – in some cases for several months – in various federal support facilities to be assigned to facilities that provide reception conditions under the Basic Provision Agreement in the respective Land. What is waiting for them there depends on the individual Land; thus far, the Federal Government and the Laender have not been able to agree on uniform standards for the care and support of minors. Neither the Austrian Civil Code nor the Federal Children’s and Youth Service Act (Bundes-Kinder- und Jugendhilfegesetz) differentiate between Austrian citizens and aliens in matters of caretaking. Fundamentally, the Laender, as operators of child and youth welfare facilities, are obligated under the law to undertake the care of minors if they are unaccompanied, picked up in Austria and their welfare is threatened. However, there is neither an awareness of the obligations that result from care nor a consensus between the Laender regarding the resources that must be made available for the fulfilment of these responsibilities. Social workers from child and youth welfare authorities 54