- the reluctance in accepting psychological assistance (fear, ignorance, desire for privacy); the absence of procedures on psychological assistance in the case of asylum applicants and the need to harmonize them with other procedures already existing at the level of the Psycho-Sociology Centre of the Ministry of Internal Affairs; establishing the route of documents between specialists (psychologists physicians) and the management of the centre, other external services; the use by IGI centres of psychological interview reports with components regarding the identification of torture victims, of aliens who were victims of traumas, torture in countries of origin or during their migration to Romania. - the supply of social assistance, where the representatives of the General Inspectorate for Immigration have made mentions regarding the elaboration of a Normative Draft on the amendment of Government Ordinance no. 44/2004 on the social integration of aliens who have achieved a form of international protection or a right of stay in Romania, as well as the citizens of European Union and European Economic Area member states,with major clarifications to be provided regarding the social integration of aliens. - the opportunity of employing social workers in centres, where the representatives of the General Inspectorate for Immigration have supported social assistance services covered by integration officers. ►regarding the defence of the rights of migrants, we take note of the situations found in the Retention and Triage Centres of Sculeni and Bors, where the required metal rods were mounted in walls in triage rooms, based on the information provided by staff, in order to immobilize with handcuffs violent persons or persons known as dangerous. For instance, at the Sculeni Retention and Triage Centre, the visit team found that this safety measure is excessive and disproportional, where immobilization was made with handcuffs on the one hand, and the triage room had video surveillance on the other hand. Moreover, the use of the metal rod for the immobilization with handcuffs applied in the presence of other persons and in improper accommodation conditions, where natural lighting and ventilation were not enough, represents an infringement of human dignity. The People’s Advocate 45