4 Trial Monitoring: A Reference Manual for Practitioners CHAPTER 5: Establishment of an Information-Management System 5.1 Case-registration charts 5.2 Advanced information-management systems 5.3 Systems for recording other types of information 5.4 Protecting confidential and sensitive information 45 45 46 48 48 PART III SYSTEMIC TRIAL MONITORING 51 CHAPTER 6; Main Aims, Outputs and Methods of Systemic Trial Monitoring 52 CHAPTER 7: Programme Structure and Staffing Issues 7.1 Trial-monitoring field structure and organization 7.2 Supervisory structure and responsibilities 54 54 55 56 57 58 58 59 59 60 7.2.1 Higher management responsibilities and staffing 7.2.2 Middle management responsibilities and staffing 7.3 Monitors 7.3.1 Size of the monitoring team 7.3.2 Recruitment 7.3.3 Contract obligations 7.3.4 Nationality of monitors CHAPTER 8: Conduct and Capacity-Building of Trial-Monitoring Staff 8.1 Standards of conduct for trial-monitoring staff 8.1.1 8.1.2 8.1.3 8.1.4 8.2 8.3 8.4 8.5 Duty of non-intervention Duty of impartiality Duty of professionalism Duty of confidentiality Monitoring instructions Legal reference materials 8.3.1 Considerations regarding legal reference materials 8.3.2 Creating a legal reference manual as a field support tool 8.3.3 A manual as an educational resource for building domestic capacity Training sessions 8.4.1 Scope of training 8.4.2 Using external trainers and experts 8.4.3 External educational opportunities Other field support activities and mechanisms 8.5.1 8.5.2 8.5.3 8.5.4 8.5.5 8.5.6 8.5.7 Regular feedback on monitoring and reporting Regular team meetings Internal report sharing Monitor pairing Monitor rotation Structures for supporting the trial monitors’ well-being Structures for ensuring trial monitors’ security CHAPTER 9: Information Gathering and Verification in Systemic Trial Monitoring 9.1 Identification of cases to monitor according to monitoring priorities 9.2 Trial observation in courtrooms 9.3 Interviews with justice actors and stakeholders 9.3.1 9.3.2 9.3.3 9.3.4 Interviews with judges, prosecutors and legal representatives Interviews with bar associations, legal clinics or legal aid groups Interviews with defendants, especially when deprived of liberty Interviews with injured parties, witnesses, and organizations involved in supporting vulnerable individuals 62 62 63 64 65 66 67 68 68 69 70 70 70 71 71 72 72 72 73 73 73 73 74 75 75 77 78 78 80 80 82

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