2.1.3.9 Control visit to Taber Retirement Home in Cerklje na Gorenjskem (11 October 2019) During our previous visit in 2018, the NPM made 15 recommendations. On the occasion of this visit, it was found that the home accepted and realised six recommendations, which is commendable. The home has already realised recommendations concerning the notice board, improved frequency of walks in the fresh air, and suitable amending of the form for implementing SPM. We pointed out that the home accepted nine recommendations, but has failed to fully realise them yet, which is why we expressed our expectation that it would particularly focus on these recommendations and their realisation in the future. These recommendations refer to the residents’ living conditions, decorating of rooms, the emergency call system, the installation of a suitable collection box for complaints, commendations and proposals. One recommendation was made to the home during this visit, i.e. to establish suitable records in which the staff could enter reasons for late response to emergency calls, including superiors’ findings and possible measures to eliminate causes. According to the home’s response, the recommendation is yet to be realised. We commended the installation of so-called memory boxes intended to enhance the residents’ memory and also their calming down if they become restless. A member of the staff and the resident would open the box together and the resident would calm down when looking at the photos or items in the box, which has proved a successful method. In its reply to the previous report, the home explained that a suitable collection box for complaints has already been installed, which was commended due to their prompt response. 2.1.3.10 Control visit to Trubar Retirement Home in Loka pri Zidanem Mostu (13 November 2019) During our previous visit in 2018, the NPM made ten recommendations. On the occasion of this visit, it was found that the home accepted and realised four recommendations, which is certainly commendable. However, we pointed out that the home accepted six recommendations, but has yet failed to fully realise them, which is why we expressed our expectation that it would particularly focus on these recommendations and their realisation in the future. Even more so, because the recommendations also refer to signage that would enable the guidance of visitors, the acquisition of suitable legal bases for detention of residents, the implementation of SPM, organisation of activities for residents, the dissemination of information about these activities, and the keeping of suitable records. Five new recommendations were made during this visit. When drafting the annual report on the NPM’s work, we were still waiting for the home’s response and we lacked information regarding how many recommendations had already been realised and how many are yet to be realised. 37 2.1 VISITS TO RETIREMENT HOMES ing of capacities in the ward, suitable airing of the ward with the aim of eliminating unpleasant odours and thereby providing a suitable living atmosphere, and the introduction of an emergency call system for all residents in the secure ward are yet to be realised. We particularly commended the diligent keeping of the list of residents requiring a visit at the psychiatrist.