86 ANNUAL REPORT 2015 Violence and intimidation: A number of institutions were recommended to introduce a policy regarding violence and threats among the users and/or to follow the development in the cases involving violence and threats of violence systematically. Medicine management: Recommendation was given to a number of Prison and Probation Service institutions and social sector institutions to prepare/update instructions about medicine management and/or introduce systematic registration and disposal, including to keep records of possible waste. Work and leisure time activities: Recommendations regarding opportunities for specific work and leisure time activities were given to a few institutions. Visiting rooms: Recommendations were given to a few institutions on the design of visiting rooms. Local guidelines: A number of institutions were recommended to change the local guidelines, including rules of conduct, when the guidelines were either imprecise or not in compliance with current rules. Discussions with key authorities Health service in the Prison and Probation Service institutions: During his annual meeting with the Department of the Prison and Probation Service, the Ombudsman followed up on previous discussions about the health service available to the inmates at Prison and Probation Service institutions. After the meeting, the Prison and Probation Service has initiated a major investigation in order to determine how the Prison and Probation Service can organise and support the health service in the best possible way to ensure an equal and efficient conduct of the task. The Ombudsman is following the work.