Correctional institutions 2.5.9.5 Removal of safety defects - Egertboden Schwaz therapy centre In the report on the monitoring visit to the follow-up care facility Egertboden Schwaz therapy centre (Return project), there are positive observations and appreciative remarks which were reported to the manageress of the facility during the final meeting. Initial visit However, the commission also identified several opportunities for improvement: For example, the commission recommended acquiring suitable fire extinguishing agents, in particular, fire hoses. The commission recognises that a tranquil environment surrounded by nature can be helpful from a therapeutic perspective. However, they pointed out that in the winter months in particular the facility can be difficult to reach when there are treacherous road conditions or the weather is severe. It is all the more important to have a fire extinguishing device on-site in the event of fire. Remote mountain location The operator of the facility shared these reservations. An extinguishing agent depot was installed in the outside area. A box in which the hoses are stored is mounted beside the hydrant in the entrance. There are hand-held fire extinguishers located in the building itself. To date, there were routine fire prevention instructions as well as a simulated evacuation once a year. This will now be expanded to include fire drills. Dependent on selfhelp for a considerable amount of time The commission observed in the building that the medication management is not secure. The cupboard in which medication was stored was not lockable. It was promised that the door to the office including the frame would be reinforced. The commission also pointed out that the office on the slope side is on ground level and the window is not barred. Due to the location on a slope, it is easy to climb in from the outside especially when the window is open. Safety concerns These points of criticism were also taken up and rectified. Only the window in the office is to remain unbarred, as it can be used as an escape route in the event of emergency. The recommendation to organise violence prevention training for the staff and to train them in self-defence measures was also implemented. Additional improvements The documentation, which was still performed manually on the day of the visit, has since been changed to an electronic form. Thanks to the installation of a complaints letter box, the clients now have the opportunity to deposit wishes, recommendations and suggestions for improvement anonymously. 132

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