| 35 Cases opened in 20191 5,607 1) Administrative cases are not included. In addition, cases selected for collective review in connection with general own-initiative investigations are not normally included. 5,368 163 76 complaint cases own-initiative investigations monitoring cases 5,607 6,000 4,994 5,000 4,000 4,990 4,909 4,878 4,999 4,542 4,774 5,045 5,026 3,000 Developments in number of cases opened 2,000 1,000 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019