112 ANNUAL report annual REPORT 2013 Outcome of cases in 2013 by authorities etc. Authority etc. with prime responsibility1 Substantively investigated cases2 With criticism, formal or informal recommendations, etc.3 Rejected cases Total cases Without criticism, formal or informal recommendations, etc. D. Authorities etc. within the Ombudsman’s jurisdiction, total8 Central authorities, total (A) 72 561 2,160 2,793 Municipal and regional authorities, total (B) 34 118 1,536 1,688 Other authorities etc. within the Ombudsman’s jurisdiction, total (C) 18 9 17 44 124 688 3,713 4,525 Total E. Institutions etc. outside the Ombudsman’s jurisdiction 1. Courts etc.9 0 0 97 97 2. Dispute tribunals10 0 0 11 11 3. Other institutions, companies, businesses and persons outside the Ombudsman’s jurisdiction 0 0 272 272 Total 0 0 380 380 0 0 331 331 124 688 4,424 5,236 F. Cases not relating to specific institutions etc. Grand total (A-F total) 1) The cases in Section A of the table have been classified under the ministries existing at the end of the year. Similarly, as a general rule, cases relating to authorities closed down or reorganised during the year have as far as possible been classified under the ministerial areas where the cases would have belonged at the end of the year. 2) Cases which the Ombudsman has concluded with a statement about the issue(s) raised. In general, a substantive investigation is carried out on the basis of a consultation, where the authorities are given the opportunity to make a statement to the Ombudsman about the case. If, however, the Ombudsman assesses that it is unlikely that a case will result in criticism or recommendations, the Ombudsman may subject it to what is referred to as a shortened substantive investigation, where he does not obtain statements from the authorities. The category of cases subjected to a shortened substantive investigation includes cases opened by the Ombudsman on his own initiative where he decides on the basis of the replies which he receives from the authorities not to take any further action. Cases subjected to a shortened substantive investigation (totalling 476 in 2013) are governed by section 16(2) and section 17(1) of the Ombudsman Act. Cases reopened by the authorities following a request from the Ombudsman for a statement (14 cases in 2013) have also been classified as substantively investigated cases, as in practice, the effect is the same as if the Ombudsman had recommended that the authorities reconsider the cases. 3) As from 1 January 2013, the Ombudsman now records when recommendations etc. of a more informal nature, as opposed to actual criticism or formal recommendations, are made in connection with monitoring visits. Cases resulting in such informal recommendations are included under this heading.