47 Case No. 14/01211 A self-employed taxicab driver was of the opinion that a local taxi board had not provided sufficient grounds for its decision. He had complained about, among other things, an increase in rental fee to the dispatch office with which he was associated. He was dissatisfied with the dispatch office’s explanation of a great increase in extra expenses and wanted to inspect the bookkeeping behind the accounts but the dispatch office refused to give him access. The Ombudsman sent the taxicab driver’s complaint on to the taxi board. In a reply setting out detailed grounds for its decision, the taxi board wrote among other things to the taxicab driver that an audit was a serious matter which required a strong suspicion that something unlawful had taken place. And the board did not think that this was the case here. In 2014, the Ombudsman sent 1,154 complaints on to a public authority, for instance so that the authority could expound on its decision.

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