MONITORING ACTIVITIES ADULTS EXAMPLES OF IMPORTANT STEPS TAKEN BY THE OMBUDSMAN IN 2014 Verbal recommendations made to institution managements Prevention of suicide: A number of institutions have been recommended to draw up guidelines on how to prevent suicides and suicide attempts. Violence and threats: Recommendation has been made on how to implement a more methodical follow-up on the development in the number of cases involving violence and threats of violence. Work and leisure time activities: Recommendations have been made to ensure that users are offered at least the same time for outdoor activities as laid down in the European prison rules. Mechanical restraint of long duration: An institution has been recommended to give more priority to future statistics on forced immobilisation lasting for more than 48 hours. Statistics: The institution has been recommended to continuously prepare and make active use of statistics on the use of force at unit level. The purpose of doing so is to provide the institution management with information about patterns and reasons for forcible measures undertaken in order to make it possible to reduce the use of force at the institution. Guidance: A number of institutions have been recommended to intensify focus on providing users with a guide on how to complain and to provide written guidelines. The reason for doing so is to provide the users with proper guidance. Rights: Recommendation has been made to be more aware of the possibility of providing staff with instructions by using check lists. By doing so, the institution ensures that user rights are observed. Documentation: Some institutions have been recommended to intensify focus on completion of detention reports and protocols on the use of coercive measures. 77