In 2009, 756 complaints about the justice system were made to the responsible Ombudsperson Gertrude Brinek. 20% of all investigations were in this area. The decline in comparison to the previous years (2008: 927) is due on one hand to certain legislative reforms. On the other hand, the ombudsman institutions that were created in the justice sector in 2007 have been undertaking part of the internal monitoring of the administration of the judiciary. The AOB is responsible for monitoring the administration of the judiciary, the offices of the Public Prosecutors, the penal system and the investigation of procedural delays. A large part of the complaints in 2009, however, also involved cases relative to independent adjudication by the courts which does not fall into the mandate of the AOB. The justice system, Ombudsperson Terezija Stoisits recorded 474 complaints in the reporting period from the internal security sector; this means that 12 percent of all investigations were in this sector. In comparison to the previous year, the number of complaints decreased by 9% (2008: 503). However, the rise in the number of complaints relative to alien and asylum law continued in 2009. The complaints did not apply exclusively to the Federal Ministry of the Interior and its subordinate authorities. A third of the complaints concerned the Asylum Court, respectively, the Independent Federal Asylum Board. The parties affected objected primarily to the long duration of their appeals proceedings. Internal affairs, a Completed Investigative Proceedings within the Federal Administration No case of maladministration on the part of the authorities 2009 2008 3,664 3,798 641 689 1,076 1,206 Complaints outside the mandate of the AOB 890 1,093 Complaints retracted 490 663 6,761 7,449 Maladministration on the part of the authorities Investigative proceeding inadmissible (administrative proceeding still ongoing) TOTAL an investigative focal point perennial issue 9