The administrative capacity, management and registration of the applications for provision of refugee and humanitarian status The NPM noted significant improvement in the organization of the work in the centres visited. Additional staff has been appointed to carry out reception of refugees, their registration, conduct of the proceedings and adjudicate on the applications. In each of the centres an administrator – a commandant has been appointed. Security of the centres is carried out by a private security firm with which the SAR has a contract signed. Access is provided to NGOs. Although additional organization created and timeliness of completion of the proceedings (approximately within a month) established, during examining the files in the Transit Centre - Pastrogor, the NPM found that for the period October 2013 February 2014 a large percentage of the residents have started administrative proceedings against SAR before the Administrative Court - Haskovo for delayed registration of the requests for protection. The NPM found paradoxical case where members of a Syrian family living in the centre in the village of Kovachevtsi have received a different status – the mother and the father have been granted a refugee status, and their two minor children - humanitarian status, which implies different volume of exercising the rights. Medical care As at the time of inspection in all centres for accommodation of SAR there was a medical staff appointed - mostly nurses and paramedics. To provide additional medical staff by Decree No 120 / 05.20.2014 of the Council of Ministers was granted the amount of BGN 343,000 for a total of 4 teams, including a psychologists, a physician, nurses and a dentist. Following a tender procedure six medical professionals have been appointed, and for the remaining places no applicant have appeared. With donations from "Doctors Without Borders" medical centres in the registration and receiving centres in the district "Voenna rampa" and "Vrazhdebna" have been built. With regard to ensuring quality and timely medical care the most serious is the situation in the RCC - Harmanli, where over 900 persons accommodated (out of them 300 children and 100 pregnant women) seeking protection or have been granted such, are serviced by a single nurse, which is rather insufficient. More alarming is the fact that persons granted protection can not apply for choosing a GP in the city of Harmanli, as practitioners in the city practices do not wish to accept them information provided to the NPM by the director of the centre. Another problem that was identified by the NPM, is connected with the difficulties of the SAR in providing dental care for persons seeking protection. Unaccompanied minor or juvenile seeking protection During the inspection in 2014 the team of the NPM found a tendency to preserve the relative number of unaccompanied minors. It should be noted that the problem found in the previous inspection with the appointment of a guardian / custodian remains unresolved. In RRC – Banya to none of the unaccompanied individuals has been initiated a procedure for the establishment of guardianship and custodianship. According to the information provided by SAR for all registered minor or juvenile foreign citizens notification letters had been sent to the mayors of the respective municipalities. 30

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