leaflets to address problems of traffic safety and abuse of visa liberalisation system. The objective of this campaign was to support the Ministry to efficiently communicate to the public its policies within the important domains of traffic safety and migration policy. In October, the LED, in close co-operation with the Serbian MoI’s Bureau for Co-operation with the Media organized the conference “Co-operation of Interior Ministries with Media and the Public” in Belgrade. The event convened spokespersons and staff dealing with public relations from the MoIs of the countries in the region: Bosnia and Herzegovina, Croatia, the Former Yugoslav Republic of Macedonia, Montenegro and Slovenia. The conference fostered the exchange of information, experience and communication skills between the Serbian MoI’s personnel dealing with public relations and their counterparts from the regional MoIs. The open and continuous exchange of information between these Ministries will contribute to the efficiency of the overall work of all the regional Interior Ministries. The lecturers were prominent Serbian communication experts who delivered workshops on the following topics: public appearance and stress management, communication techniques and communication with media, the relationship between the MoI and the media, and public advocacy of the organization in crisis situations. As part of the Mission’s support in enhancing the MoI’s internal communication capacities, the LED organized a presentation of the Ministry’s Communication Strategy and the Action Plan for the Implementation of the Strategy for the district police spokespersons. The district police spokespersons (overall 27) were divided into three groups, depending on geographic distance from cities where the presentations took place – Belgrade, Niš and Novi Sad. Two of these (Niš and Novi Sad) took place in September 2011 and the third in December 2011 in Belgrade. The MoI staff, dealing with MoI communication issues at the local level, was informed about the Ministry’s Communication Strategy and the Action Plan. In addition, this activity contributed to improving the relationship between the Ministry’s staff working on communication and public relations affairs at the Headquarters and the staff dealing with these issues at the local level. Police Training and Education In 2011, the LED continued to assist the Ministry in establishing an effective and efficient overall police training system. Both parties agreed to establish the Working Group involving all the relevant stakeholders of the Ministry, with the task to develop a comprehensive Police Training Strategy. This endeavour came after the Ministry had adopted its Development Strategy 2011-2016. It was intended to have a long-term impact on ongoing organizational and reform processes within the Serbian police. The OSCE Mission will have the role in providing both expert support and methodological assistance. The joint work of the MoI and LED in outlining the process and developing the concept of strategic planning started in March. In the effort to support the Ministry in the establishment of management training system, the LED together with the MoI’s Police Education Directorate initiated establishment of a Working Group which would develop the management training for operational (first-line) level. The tools and instruments for Training Needs Analysis (TNA) were developed together with the Ministry, and the TNA was followed by curriculum development, training-of-trainers and the implementation of pilot courses. This training was targeting police station commanders, deputy station commanders and heads of sections for combating crime in the police districts. Due to lack of the MoI’s commitment in developing the first-line management training, it was envisaged that the activity would be reinforced in 2012. From January-March, the LED continued to support the MoI in the introduction of E-learning as an overarching learning concept for basic, in-service, specialized and management training. In line with the recommendations of the December 2010 Report on E-learning Needs Analysis, the joint MoI/OSCE Working group in the first quarter of 2011 focused on 61