OPINIONS AND RECOMMENDATIONS OF THE FRENCH CGLPL this choice does not add additional human flows within the institution, and thus does not add any extra burden to the job of the prison staff. However, this is but a fleeting advantage - the use of telephones in the exercise yards, with its lack of privacy, generates pressure, threats, ‘racketing’ of the users, and tensions which, sooner or later, will be felt throughout the collective existence of the institution. Moreover, more and more prisoners are asking the staff to be able to telephone from cabins that are under surveillance. It is still not too late to rethink the policy adopted for installation of telephones if one is desirous of reaping all the expected benefits from their use. 6/ The Minister’s action concerning harmonisation of the reporting of incidents that occur in detention is warmly acknowledged. But it is no less true that prison directors need to be able to provide complete details of the manner in which the means of coercion have been used with prisoners (the use of these means is defined by article  726 of the code of criminal procedure). This possibility is far from being an innovation, since article D.  283-3 of the code obliges institution directors to report the use of such means to their regional director. These reports must obviously be available for consultation by the Contrôle général, for whom it is a most valuable means of appreciating the situation of both prisoners and prison staff. 20

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