Investigated Federal Ministries 2010 2009 Federal Ministry of Labour, Social Affairs and Consumer Protection 1,241 1,160 Federal Ministry of the Interior 781 474 Federal Ministry of Justice 708 756 Federal Ministry for Traffic, Innovation and Technology 353 398 Federal Ministry of Economy, Family and Youth 270 254 Federal Ministry of Finance 257 291 Federal Ministry of Agriculture, Forestry, Environment and Water Management 228 151 Federal Ministry for Education, Arts and Culture 72 68 Federal Ministry of Defence and Sports 68 36 Federal Ministry of Science and Research 60 66 47 51 22 44 18 26 4,125 3,775 Federal Ministry of Health (excl. health and accidental insurance) Federal Ministry of European and International Affairs Federal Chancellery TOTAL Social Affiairs accounted for the lion's share of complaints Just as in recent years, social affairs (an area handled by Ombudsman Peter Kostelka) accounted for the lion's share of complaints and investigative proceedings. Problems with social benefit entitlement levels, periods of employment applicable to pensions or unemployment benefits affect many people. Social affairs thus accounted for 30% of all investigative proceedings. The entities involved in this area are the Federal Ministry of Labour, Social Affairs and Consumer Protection, social security institutions and the Public Employment Service Austria (AMS). Investigative proceedings regarding the judiciary In 2010 there were 708 investigative proceedings concerning the judiciary (handled by Ombudswoman Gertrude Brinek). This area accounted for 17% of all investigative proceedings. The number of complaints in this area fell for the second year in succession. The AOB's remit covers administration of the judiciary 8

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