62 annual report 2012 image and have therefore been more selective in our dissemination of information about the Children’s Division. For there are groups of children – i.e. children in residential institutions – for whom the possibility of complaining to and getting help from the Ombudsman can quite often be relevant. We want these children to be aware of the opportunity to call, write to or chat with the Children’s Division. This is why the opportunity to lodge complaints with the Ombudsman’s Children’s Division is described in the leaflets from the National Council for Children which must be given to children placed in care. The Council is expecting the leaflets, which concern the rights of children placed in care etc., to be available in printed form in late summer 2013. This is why one of the examples described in the cartoon on our website illustrates a situation involving a child placed in care. This is why representatives of the Division bring along the poster about the Ombudsman’s Children’s Division on monitoring visits to institutions. The poster includes the telephone number of the Ombudsman institution and a QR code providing direct access to the Children’s Division website. And this is why the Children’s Division has a prominent position on the page about children placed in care on Børneportalen.dk, a new website providing children and young people with easy, quick access to advice, help and information about rights. Børneportalen.dk was launched on 13 May 2013. Adults around children To reach the relevant target group of children, it was also important for us to inform the adults who professionally or otherwise encounter children in their daily lives about the opportunity to lodge complaints with the Children’s Division. After all, it is not just children placed in care whose rights may be infringed, and adults will often be better able to identify the cases where it is relevant to contact the Children’s Division. In November 2012, we therefore sent the Children’s Division poster to all local authorities with a letter briefly describing the tasks of the Division.