Room in Dom Sv. Lenarta Opportunity to submit (anonymous) complaints On 10 March 2017, we made a review visit to Dom Viharnik in Kranjska Gora. It was established that of the 13 recommendations which were made during the 2014 visit, almost all have been accepted and already (at least partially) implemented. Six new recommendations were made. The institution’s response to our preliminary report shows that four recommendations have already been implemented and two have been accepted and are awaiting implementation. In addition to the recommendations which are explicitly mentioned below, it was recommended that the retirement home establish efficient control over the preparation and handing out of therapies, and print the menu in a larger format so that residents will be able to read it. The general impression after the visit to Dom Viharnik was positive and we found the living situation to be good, which was also confirmed by the residents during our talks. Dom Viharnik Notice board with the (too small) menu On 18 April 2017, we visited Gornja Radgona Retirement Home. This was the first visit to this social care institution in the context of implementing the duties and powers of the NPM. During the visit, 17 recommendations were made. After receiving the response to our preliminary report, it was established that Gornja Radgona Retirement Home has accepted seven recommendations but not yet implemented them. Ten recommendations, i.e. more than half, have already been implemented, which is very positive. In addition to the recommendations provided below, it was also pointed out that staff should inform the residents of the possibility of using a night light; that the schedule of activities for 2016 should be replaced with the current schedule of activities; and that the list of the names and surnames of all the residents in the department on the medicine cabinet should be updated. The NPM also expressed its opinion that the operations of the department, which the NPM believes meets the definition of a secure department, should consider all provisions of the ZDZdr regarding the special rights of people in secure departments of social care institutions. The NPM also recommended that the form on the implementation of special precautionary measures (SPM) be supplemented with the signature and stamp of the competent doctor who ordered the individual SPM, instead of just stating the name of the general practitioner. It also recommended that the form on the implementation of SPM be supplemented with a column stating (or choosing from a list) the measures that were taken prior to the implementation of SPM (e.g. de-escalation techniques). In light of the expert’s findings, the NPM recommended that as many people with severely impaired mobility as possible be given access to wheelchairs, which enable the individual adaptation of seating, and allow staying outside the hospital bed and greater inclusion in social interactions, especially the possibility to leave the unit with the help 38 IMPLEMENTATION OF THE DUTIES AND POWERS OF THE NPM IN 2017 NATIONAL PREVENTIVE MECHANISM UNDER THE OPTIONAL PROTOCOL TO THE UN CONVENTION AGAINST TORTURE AND OTHER CRUEL, INHUMAN OR DEGRADING TREATMENT OR PUNISHMENT