POLICE-RELATED ACTIVITIES OF FIELD OPERATIONS SOUTH-EASTERN EUROPE other public safety concerns in real time through texts, photos and video images. Covering the mobile application, this programme demonstrates the KP’s commitment to providing residents with an alternative way of reporting crimes and other issues affecting daily lives of all communities. The workshop assisted some 40 participants, including police managers and frontline officers, PIK, and civil society, in reviewing the structure and content of this internal guide, as well as to explore ways to make it fully operational. In addition, the Mission supported the police in printing and distributing the new guidebook. In line with the Community Policing Strategy, the Mission will provide support in the implementation process of the programme, expected to be launched across all police regions in January 2020. Following this, from 5 to 21 November, in co-operation with the KP, the Mission organized five regional workshops, through which 181 police officers were introduced to the content of the guidebook and received information on how to use the mobile application. Other topics covered in the workshops included general information on the programme, terms of use, personal data protection chapter, and instructions on downloading and using the mobile application. Participants were also acquainted with the roles and responsibilities of police supervisors and managers, specifically of those working in the police communication centres. In order to increase the knowledge of the police and public on the application, the Mission will support the KP in conducting an awareness-raising campaign to highlight the importance of their contribution to this initiative. On 15 November, the Mission supported the MoIA in organizing a workshop to conduct the second annual review of the Community Safety Strategy and Action Plan 2018-2023. The event gathered 14 participants, representing members of the steering group for monitoring the implementation of the strategy, relevant local institutions and international organizations working in the sector. During the workshop, along with other participating institutions and organizations, the Mission provided information on their contribution to the implementation of activities projected in the 2019 Action Plan, highlighting also its support to community safety forums as the main beneficiaries of the strategy and pledged to continue their support. On 17 December, the Mission facilitated a presentation prepared for a selected panel of officials following the main production phase of the “Community Safety Web portal” as part of a pilot project for Prishtinë/Priština region. The pilot project, consists of seven municipalities with over 14 active Local Public Safety Committees (LPSC), has been implemented in 2019, enabling for a transitional testing phase period of 90 days with generated user experience. The remaining seven police regions will be included in 2020 through an expansion of the existing platform. During the event, a company that develops websites presented the visual concept and functionality of the future web portal, which followed six months of joint work with the project team involving field partners and stakeholders of community safety forums of the respective region, MoIA and KP officials. The web-platform aims to integrate a community of over 2,000 community safety forum members, allowing them to interact and share their views online through a discussion board, engage in e-learning processes, upload documents and pictures of potential safety risks, incidents and negative phenomena hotspots, and pursue an interactive and transparent communication exchange with local, municipal and central level stakeholders. The web portal is expected to be launched in the first quarter of 2020. Local Public Safety Committees On 22 March, the Mission supported the LPSC in Osojan/ Osojane to inaugurate the installation of 13 surveillance cameras in the local school of Rakosh/Rakoš village in Istog/Istok municipality13. The event gathered around 70 participants, including the Head of Mission, members of Osojane/Osojan LPSC, municipality officials, the director, the staff and students, community members and local media. During the hand-over ceremony, the Head of Mission pledged to continue with the provision of community policing support to community safety forums, particularly through capacity-building activities and projects of similar content, whose aim is to promote sustainable safety of communities and further strengthen the co-operation between all actors in the community safety fora. With the aim of enhancing the safety at schools, in co-operation with the Royal Norwegian Embassy, the Mission helped LPSCs install such camera sets in 40 primary and secondary schools throughout Kosovo. On 26 March, as part of its joint project with the Royal Norwegian Embassy to support community safety initiatives through LPSCs, the Mission facilitated a preparation workshop for 25 senior LPSC officials of different ethnicities and genders on the implementation of selected project activities. The aim was to familiarize participants, as project co-ordinators, with the content of 15 selected LPSC smallscale projects to be implemented as part of the first phase of the project in 2019, as well as with Mission procedures to be adhered to during the implementation of these initiatives. 13 Local Public Safety Committees (LPSC) exist in a number of smaller areas within municipalities, such as remote and multi-ethnic villages, where it is in the interest of effective policing and good community relations that they exist. LPSCs are composed of local community representatives selected by the local community. The KP consults these committees on safety and security matters in the areas they cover. 61

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