Activities 1.2 Completed cases A total of 7 078 investigative proceedings were concluded in the year 7 078 investigative under review; a formal recommendation was required in 10 especially proceedings concluded grave cases, a formal declaration of grievance in 9 cases and an ordinance contestation in the form of a board resolution in 2 cases. 2002 2003 642 758 3 698 3 336 Grievance impermissible 902 938 Grievance withdrawn 452 488 1 608 1 426 Not suitable for treatment in terms of business rules and regulations 85 111 Formal declaration of grievance 10 9 Recommendation 13 10 0 2 7 410 7 078 Completed cases Grievance justified / objection Grievance unjustified / no objection AOB not competent Appeals of ordinance Total completions 10