6. Monitoring Methodology interviewees to discuss the different aspects of their life in detention. This is important because, for some, the issue of SGBV may not be the most pressing concern or may not immediately come to their minds. Others may need this time to consider whether they feel safe and comfortable revealing information about abuse, while some may be confused, emotional or otherwise unable to recall the timing and details of certain incidents. With one-to-one interviews, however, care must be taken not to draw unnecessary attention to the individual and to reduce the risks of retaliation. Therefore, the location and privacy of the interview room, and the manner in which the person is escorted to the room, should be carefully considered. Surveys, including climate surveys, could also provide a useful medium for survivors of SGBV to report abuse confidentially and anonymously, though the level of detail included will be limited and participants may not feel comfortable reporting abuse in this manner. Survey tools may, however, be extremely useful in gaining quantitative data on the levels of SGBV in a particular facility, and in providing monitors with ideas for more detailed follow-up. Monitors must decide on the most appropriate and safest means of gathering information, based on different factors, including country and facility-specific considerations, the relationship with prison management/staff and their own levels of experience. Interview techniques At the beginning of any interview, monitors should introduce themselves and explain the purpose of the interview. They should be clear about the confidential nature of the discussion and what they can or cannot do as follow-up. Monitors should also explain that if any questions make the person feel uncomfortable or upset, they do not need to answer, and that interviewees can also request to end the interview at any time should they wish. It is also important to allow people to take a break during the interview. Monitors can also suggest that detainees/prisoners speak to a psychologist or counsellor if they find the interview to be distressing or upsetting. This will only be possible in countries/facilities where such services are safely available. Monitors should ensure that those being interviewed have fully understood the benefits, as well as the possible risks, of any action taken on their behalf. They should also take care to use appropriate language with detainees/prisoners, including when addressing the issue of SGBV. 28