1.4 Obiski v domovih za starejše
1.4 Visits to retirement homes
Opozorili smo še (tudi Center starejših Zimzelen) na neprimerne zunanje pohodne površine (neravno
tlakovane poti ali drseče tlakovce), ki predstavljajo nevarnost za zdrse in padce.
We also pointed to unsuitable outdoor walking surfaces (Zimzelen Retirement Home) which present a
hazard of slipping and falling (unevenly paved paths or slippery paving stones).
V odzivnem poročilu je Center starejših Zimzelen znova zatrdil, da se zaveda nevarnosti padcev
zaradi spolzkih tlakovcev, vendar sprememba tlaka v atriju predstavlja zelo velik strošek, zato ni
izvedljiva v krajšem časovnem obdobju. V skrbi za varen sprehod pa poskrbi na ta način, da v času,
ko so tlakovci mokri, sprehod zagotavlja pred hišo v parku centra.
In their response report, Zimzelen Retirement Home again assured us they are aware of the hazard
of falling due to slippery paving stones; however, replacing the pavement in the atrium would be
costly and so could not be done in a short time. When the pavement was wet, the retirement home
enabled safe walking outside the building in the centre’s park.
Dom starejših Kranjska Gora pa je v odzivnem poročilu pojasnil, da je v mesecu aprilu, ko je potekal
obisk, kraj zaradi nizkih temperatur turoben in pust. Z mesecem majem pa za stanovalce postaja
privlačnejši. Navedli so še, da osrednji domski vrt dopolnjujejo z novimi nasaditvami, klopmi, v
načrtu je tudi postavitev vrtne ute. Zagotovili so, da se preko celega leta trudijo doseči optimalno
privlačnost osrednjega vrta.
The retirement home in Kranjska Gora explained in their response report that the outdoor surfaces
looked dreary and desolate due to low temperatures in April when the visit took place. In May, the
surfaces became more attractive for residents. They also stated that the central garden was being
further arranged with new plantations and benches, and they also planned to construct a pavilion.
They assured us that they were striving to keep the central garden as attractive as possible throughout
the year.
Osebje na VO
V vseh obiskanih domovih so nam pristojni zatrdili, da je osebje na VO zaposleno skladno z normativi
na socialnem in zdravstvenem področju. Enotne kadrovske strukture zaposlenih na VO ni mogoče
podati, saj so med domovi razlike tako v profilu kot v številu kadra, stalno prisotnega na oddelku. Je pa
osebje, ki je na VO, v vseh obiskanih domovih stalno, kar pomeni, da zaposleni stanovalce in njihove
potrebe dobro poznajo. Najpogostejši profili stalno prisotnih zaposlenih so: zdravstveni tehnik, bolničar
negovalec, gospodinja, varuška, strežnica. V Centru starejših Notranje Gorice je v dopoldanskem času
stalno prisoten (tudi) delovni inštruktor, v času našega obiska v Domu starejših Kranjska Gora pa so
preizkušali prakso stalne prisotnosti delovne terapevtke za oba oddelka v dopoldanskem času. V delo
na VO se vključujejo še fizioterapevt, animatorka, socialna delavka idr.
Nadzor, posebna zaščita in varstvo na obiskanih VO se večinoma zagotavljajo s tehničnim varovanjem
(elektronsko ključavnico), zlasti pa z osebjem, zato je toliko bolj pomembna stalna prisotnost zaposlenih.
DPM meni, da bi morala biti zagotovljena tudi stalna nočna prisotnost vsaj enega zaposlenega na VO,
vendar veljavni kadrovski normativi tega, kot so nam pojasnili domovi, žal ne omogočajo. Praviloma so
zato na VO le redni nočni obhodi zaposlenih (Center starejših Pristan, Center starejših Notranje Gorice,
Dom starejših Kranjska Gora, Dom starejših Idila), v Centru starejših Zimzelen pa je en zaposlen za oba
VO. Domovom smo predlagali, da v primeru, da stalne prisotnosti zaposlenega ne morejo zagotoviti,
prostor za nočno službo pa ni v bližini VO, preučijo možnost vzpostavitve videonadzora skupnih prostorov
VO v nočnem času.
The management in all retirement homes assured us that their staff in secure wards were employed in
accordance with the standards in social and health care. A uniform staffing structure in secure wards
cannot be provided because of the differences between the profiles of homes and the number of staff
permanently present at wards. However, the staff in secure wards are permanent in the homes, which
means that the employees know the residents and their needs well. The most common profiles of
permanent staff are nurses, nursing assistants, housekeepers, minders and attendants. An occupational
therapist is (also) always present in the morning in Notranje Gorice Residential Centre for the Elderly. At
the time of our visit, the permanent presence of an occupational therapist was also being tested at the
retirement home in Kranjska Gora at both units in the morning. A physiotherapist, a mediator, a social
worker and others are also involved in the work at secure wards.
Sprejem v VO
Supervision, special safety and care at visited secure wards were mostly provided with technical means
(electronic locks), and particularly by staff, which is why the permanent presence of staff at wards is
very important. The NPM believe that a permanent presence should also be provided at night, with at
least one employee per secure unit; however, it was explained that the applicable staffing standards did
not permit this option. As a rule, only regular night rounds of staff (Pristan Retirement Home, Notranje
Gorice Residential Centre for the Elderly, Viharnik Retirement Home in Kranjska Gora and Retirement
Home Idila) were implemented, while one employee was working on both secure wards in Zimzelen
Retirement Home. We proposed that if they were unable to ensure the permanent presence of staff and
the area for the night shift was not near secure wards, they should examine the possibility of introducing
video surveillance of common areas in secure wards at night.
ZDZdr določa, da je lahko oseba sprejeta v varovani oddelek s privolitvijo oziroma, če oseba v sprejem
ne privoli, na podlagi sklepa sodišča.
Admission to secure wards
Ob našem obisku je bilo v Centru starejših Pristan 21 stanovalcev, na VO nameščenih s sodno odločbo,
trije so bili sprejeti s privolitvijo. V Centru starejših Notranje Gorice so bili vsi stanovalci VO, razen enega,
na oddelku nameščeni s sodno odločbo, V Centru starejših Zimzelen jih je bilo od 23 stanovalcev 11
nameščenih s sodno odločbo, drugi s privolitvijo. Center starejših Idila o vsakem sprejemu stanovalca na
VO obvesti sodišče. V letu 2013 so bili izdani sklepi o pridržanju le za tri osebe, v letu 2014 za eno osebo,
vsi preostali stanovalci so bili nameščeni s privolitvijo.
Vsi stanovalci Doma starejših Kranjska Gora so ob sprejemu podpisali soglasje za namestitev na
gospodinjski skupnosti s povečano pozornostjo, zato dom o sprejemu ne obvešča sodišč. Sprejem, ki
ga vodi socialna delavka, je izpeljan v skladu s t. i. standardom sprejema stanovalca, ki ob sprejemu
poudarja pomen osredotočenosti na stanovalca, in ne na administrativni del. Sprejem obsega pozdrav,
predstavitev, namestitev v gospodinjsko enoto, zdravstveni in administrativni sprejem. DPM je ocenil, da
je sprejem stanovalca v omenjeni dom v skladu s sprejetim standardom primer dobre prakse, ki ga velja
pohvaliti.
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Staff in secure wards
poročilo o izvajanju nalog DPM v letu 2014
DržavnI preventivnI mehanizEm po Opcijskem protokolu h Konvenciji OZN proti mučenju in drugim krutim, nečloveškim ali poniževalnim kaznim ali ravnanju
The ZDZdr determines that a person may be admitted to a secure ward by consent or by court order if
the person fails to consent.
During our visit, 21 residents in Pristan Retirement Home had been admitted to the secure ward on the
basis of a court order and three by consent. All residents with one exception had been admitted to Notranje
Gorice Residential Centre for the Elderly by court order. In Zimzelen Retirement Home, 11 residents out of
a total of 23 had been admitted on the basis of a court order, and the others by consent. Retirement Home
Idila informs the court of every admission to the secure ward. In 2013, confinement orders were issued for
three persons, and one in 2014, other residents were admitted on the basis of their consent.
All residents of Viharnik Retirement Home in Kranjska Gora signed a consent form for their
accommodation in a household community with high-level supervision, which is why the home did
not inform the court about the admission. The admission procedure conducted by a social worker is
implemented in accordance with the so-called standard for admitting a resident, which highlights
the importance of focusing on the resident and not administrative aspects. The admission includes a
welcome, introduction, accommodation in the household community, and medical and administrative
admission. The NPM assessed that the admission of a resident in the aforementioned home in accordance
with the adopted standard was a case of good practice which deserved commendation.
IMPLEMENTATION OF THE DUTIES AND POWERS OF THE NPM IN 2014
National Preventive Mechanism under the Optional Protocol to the UN Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment
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